At a Glance
- Tasks: Drive perceived quality and enhance customer satisfaction through design analysis and collaboration.
- Company: Join Safran, a global leader in aviation and defence, committed to sustainability.
- Benefits: Enjoy early finishes on Fridays, competitive salary, and generous holiday allowance.
- Other info: Dynamic hybrid work environment with strong career development opportunities.
- Why this job: Be the champion for customer experience and make a real impact in aerospace.
- Qualifications: Degree in mechanical engineering or related field; CAD skills preferred.
The predicted salary is between 40000 - 50000 £ per year.
Overview
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world.
Role
Perceived Quality Engineer — Cwmbran, South Wales. Hybrid once established in role: 3 days on site after approximately 3 months.
Responsibilities
- Drive Perceived Quality: Set targets, create and maintain the Product Acceptance Document, and analyse design choices to maximize customer satisfaction.
- Collaborate & Influence: Work in a cross-functional team (up to 20 people) including designers, engineers, suppliers, and Class-A modellers. Advocate for best design standards and manufacturing methods.
- Lead from Experience: Gather and share lessons and benchmarks, resolve design risks, and propose improvements based on robust analysis and customer-oriented thinking.
- Be the Customer Champion: Engage with customers to converge on expectations, conduct Perceived Quality (PQ) scorings, and ensure that every product touchpoint shines — visually, audibly, and tactilely.
- Promote Excellence: Share a Perceived Quality mindset across the team, participate in network meetings across Safran Seats, and drive continuous improvement.
What You'll Bring
- A relevant degree (or equivalent qualification/experience) in mechanical engineering or a closely related discipline.
- CAD Skills: Ideally with Catia V5.
- Design for Perception: Strong ability to analyze aesthetic, tactile, auditory, and visual aspects that shape end-user quality perception.
- Product Acceptance Oversight: Creation and maintenance of Product Acceptance Documents, scoring, and validation of perceived quality targets.
- Design and Engineering Interface: Direct experience working with Class-A surface modellers, product designers, and engineering teams to challenge, steer, and validate design decisions in line with quality standards.
- Lessons Learned: Capability to collect, synthesize, and share best practices and lessons from previous projects or competitors.
Desirable
- Previous exposure to aerospace or regulated industries.
- Understanding of aircraft interiors.
Benefits
- Early finish on Fridays.
- Competitive salary and annual bonus and pay review.
- 25 days' holiday + bank holidays (option to buy/sell).
- Strong Pension scheme and life assurance.
- Professional development, ongoing training, mentoring.
- Onsite amenities: parking, restaurant, bicycle storage, showers.
- Family-friendly and accessible workplace policies.
Perceived Quality Engineer in Cwmbran employer: SAFRAN LIMITED
Safran is an exceptional employer, offering a dynamic work environment in Cwmbran, South Wales, where innovation meets collaboration. With a strong focus on employee growth through professional development and mentoring, Safran fosters a culture of excellence and inclusivity, ensuring that every team member can thrive. The benefits package, including competitive salaries, generous holiday allowances, and family-friendly policies, makes Safran a truly rewarding place to build a meaningful career in the aerospace and defense industry.
StudySmarter Expert Advice🤫
We think this is how you could land Perceived Quality Engineer in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Safran through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Safran's values and recent projects. Show us that you’re not just another candidate; demonstrate how your skills in perceived quality align with their mission of creating a sustainable world.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We want to hear about specific situations where you’ve driven quality improvements or collaborated effectively in teams — it’s all about showcasing your experience!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Perceived Quality Engineer in Cwmbran
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Perceived Quality Engineer role. Highlight your relevant experience in mechanical engineering and any CAD skills you have, especially with Catia V5. We want to see how your background aligns with our mission at Safran!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about contributing to a safer, more sustainable world through aviation. Share specific examples of how you've driven perceived quality in past roles — we love a good story!
Showcase Your Collaborative Spirit:Since this role involves working in a cross-functional team, make sure to highlight your teamwork skills. Talk about times when you've collaborated with designers, engineers, or suppliers to achieve a common goal. We value those who can influence and advocate for best practices!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Safran Seats!
How to prepare for a job interview at SAFRAN LIMITED
✨Know Your Stuff
Make sure you brush up on your mechanical engineering principles and CAD skills, especially with Catia V5. Understand the specifics of perceived quality in design, as this role is all about ensuring customer satisfaction through aesthetic and functional excellence.
✨Showcase Your Collaboration Skills
Since you'll be working in a cross-functional team, be ready to discuss your experience collaborating with designers, engineers, and suppliers. Prepare examples that highlight how you've influenced design decisions or advocated for best practices in previous roles.
✨Be the Customer Champion
Demonstrate your understanding of customer expectations and how you've engaged with clients in the past. Share specific instances where you conducted quality assessments or gathered feedback to improve product offerings, showing that you can truly advocate for the end-user.
✨Emphasise Continuous Improvement
Talk about your commitment to promoting excellence and continuous improvement. Bring examples of how you've implemented lessons learned from past projects or competitors to enhance product quality and team performance, aligning with Safran's values.
