Safran Engineering Services is seeking an experienced Programme Delivery Manager to lead a major engineering and quality services programme supporting Safran Electrical & Power.
This is not a traditional project management role.
You will be responsible for the successful mobilisation, deployment and ongoing management of a multi-disciplinary engineering team, ensuring customer satisfaction, resource availability, delivery performance and effective programme governance.
The role will oversee a team of up to 22 engineers, quality professionals and PMO resources supporting critical aerospace programmes.
Key Responsibilities
- Lead the mobilisation and ramp-up of engineering and quality resources.
- Manage customer demand, capacity planning and resource forecasting.
- Act as the primary customer interface for service delivery activities.
- Coordinate recruitment, onboarding and deployment of resources.
- Monitor service performance, utilisation and customer satisfaction.
- Manage programme risks, issues and escalations.
- Lead weekly and monthly governance reviews.
- Develop recovery plans for resource gaps, demand increases and delivery issues.
- Maintain programme reporting, KPIs and performance dashboards.
- Support commercial discussions, change requests and growth opportunities.
Success in This Role
Within the first six months, you will:
- Successfully manage the ramp-up of engineering and quality resources.
- Establish robust governance and reporting.
- Maintain strong customer satisfaction.
- Ensure resource demand and capacity remain aligned.
- Identify and mitigate delivery risks proactively.
- Create a scalable operating model capable of supporting future growth.
Some other points/ attributes and skills that will come of use
- Ramp-up experience β Proven delivery of 10 + personnel
- Stakeholder management β Able to manage customer, engineering, quality and leadership teams effectively
- Commercial awareness β Understands revenue, utilisation, margins and scope control
- Ownership mentality β Brings solutions and fights problems
- Recruitment knowledge β Experienced in hiring, onboarding and workforce planning
- Risk management β Identifies issues early and drives mitigation
- Executive communication β Can confidently present status, risks and recovery plans to senior leaders
- Influencing skills β Challenges unrealistic demands
- Organisation and governance β Maintains clear reporting, actions, forecasts and dashboards
- Aerospace/engineering experience β Understands realities of technical resource delivery and customer environment
Requirements
Essential
- Experience managing engineering or technical services teams.
- Experience mobilising or scaling teams of 15+ resources.
- Strong customer-facing stakeholder management skills.
- Experience in aerospace, defence or regulated industries.
- Commercial awareness including forecasting, utilisation and resource planning.
- Proven track record managing risks, escalations and customer expectations.
- Ability to operate independently with minimal supervision.
Desirable
- Experience within an engineering services or consultancy environment.
- Resource delivery or workforce planning experience.
- Contractor and subcontractor management experience.
- Knowledge of quality and engineering delivery environments.
Benefits
- Early finish on a Friday - 0800-1645 Mon-Thurs, 0800-1200 Friday
- Onsite canteen
Programme Delivery Manager - INSIDE IR35 Contractor for 6 months in Pitstone employer: Safran Engineering Services UK Limited
At SAFRAN Engineering Services in Pitstone, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our team enjoys competitive benefits, including an onsite subsidised canteen and a flexible Friday finish, while also having ample opportunities for professional growth and development within the engineering field. Join us to be part of a dynamic environment where your contributions directly impact our success and the satisfaction of our customers.
Contact Details:
Safran Engineering Services UK Limited Recruitment Team