At a Glance
- Tasks: Lead quality assurance efforts, ensuring compliance with safety and regulatory standards.
- Company: Join SAFRAN Engineering Services, a leader in aerospace innovation.
- Benefits: Enjoy early finishes on Fridays and access to an onsite canteen.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact in aerospace quality assurance while developing your skills.
- Qualifications: Bachelor's degree in aerospace or engineering and 5-8 years of relevant experience.
In order to develop and expand the capabilities of SAFRAN Engineering Services in the UK, we are looking for a Contractor to support as a Lead Customer Quality Assurance Engineer. This position will be based full time in Pitstone, Hertfordshire and will be on an Inside IR35 basis only for 12 months.
The Lead Customer Quality Assurance Engineer is a specialised role created to function as a link between the customers, to ensure engineering design and production standards meet customer, safety, and regulatory (EASA, CAA) standards focusing on risk mitigation and process compliance. The Lead engineer is a senior role responsible for implementation and oversight of the customer support program bridging the gap between 21G production organisation and the consumer overseeing complaints, investigation requests and continuous improvement in accordance with airworthiness requirements.
You will be the business specialist, familiar with the customers contract requirements leading program teams to contract expectations fulfilment by following established business processes. Lead CQAE will develop KPIs and agree with stakeholders internally and with the customers. KPI will be used to identify improvement projects to deliver more effective contract fulfilment.
You will represent customer interests on site when supporting programs and production. Lead CQAE will champion defect prevention, root cause analysis and continuous improvement using APQP tools as PPAP, FMEA, MSA and SPC. You will be responsible for coaching and development of the reporting engineer/s and will identify and approve training needs, system weaknesses and opportunities to improve methods of functional and business working through audits.
You will agree strategy with production leaders, to offer support on quality assurance matters and will review performance across different customer product lines to establish common approach to Quality Assurance. You will be responsible for the effective oversight of customer complaints and queries related to quality and their timely progression engaging with design and manufacturing teams to maintain compliance with airworthiness and customer requirements.
Principal accountabilities
- Strategy definition and KPI reporting for all the customers.
- Site champion, facilitating and supporting root cause corrective actions (RCCA), failure reporting and corrective actions (FRACA) analysis & practical problem-solving activities with corrective action sustainment monitoring in place to prevent in service failures in support of the customer.
- Ensure all design, design change and technical documentation for product continued airworthiness meet EASA/ CAA Part 21J airworthiness and customer requirements when working with Part 21G organisation.
- Support design reviews PDR/ CDR and all stages of DEV program to integrate quality, safety and producibility into initial design.
- Production organisation defect analysis supported with RCA implemented for effective customer feedback.
- APQP process champion enabling manufacturing techniques for Part 21G organisation and robust deployment of MSA.
- Strategy for APQP tools deployed for NPI created and deployed.
- Supporting DFMEA/ PFMEA, for industrialisation improvements and Part 21G organisation performance.
- Internal/ external FAIRs/PPAPs compiled and/or approved where required with status reported.
- Customer interaction to accommodate for quality escapes and request for customer approvals in conjunction with the specific program.
- Effective interaction with the customer/s for quality escapes and request for customer approvals in conjunction with design & program’s needs.
- Customer, EASA, CAA, ISO9001 and AS9100 requirements and audits supported with NCR closeout oversight and follow on sessions implemented.
- Validation of design through defect monitoring under Part 21G organisation.
- Active engagement with departmental Heads with regular reviews planned.
- Coaching quality engineers and specialist on quality methodologies and regulatory standards.
Requirements
- Bachelor’s degree in aerospace, science, or engineering highly desirable.
- 5-8 years’ experience in aerospace industry or equivalent at engineering, design & development, or quality positions.
- Problem solving proficiency including 8D, RCCA, FRACA with Six Sigma DMAIC principles and Green or Black being desired.
- APQP Tools knowledge with proficiency demonstrated working with PPAP, FMEA and MSA.
- Knowledge of ISO9001, AS9100 QMS standards deployment and implementation.
- Understanding of EASA/ CAA part 21J and Part 21G.
- Experience in internal and external audit and auditing techniques, lead auditor trained preferred.
- Configuration and data management experience.
- Ability to interpret engineering drawings, CAD models and technical specifications.
- Strong analytical skills, attention to detail, and ability to communicate technical, complex issues effectively.
- Ability to solve complex problems and deal with a variety of variables in situations where only limited standardization exists.
- Experience with working in a new production environment leading engineering teams.
Benefits
- Early finish on a Friday - 0800-1645 Mon-Thurs, 0800-1200 Friday.
- Onsite canteen.
Lead Customer Quality Assurance Engineer - 12m Inside IR35 Contractor employer: Safran Engineering Services UK Limited
At SAFRAN Engineering Services in Pitstone, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our team enjoys competitive benefits, including an onsite subsidised canteen and a flexible Friday finish, while also having ample opportunities for professional growth and development within the engineering field. Join us to be part of a dynamic environment where your contributions directly impact our success and the satisfaction of our customers.
Contact Details:
Safran Engineering Services UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lead Customer Quality Assurance Engineer - 12m Inside IR35 Contractor
✨Join Aerospace Forums and Groups
Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.
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✨Apply Directly on Company Websites
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We think you need these skills to ace Lead Customer Quality Assurance Engineer - 12m Inside IR35 Contractor
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for the aerospace engineering role at Safran Engineering Services UK Limited, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!
Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.
Show Your Passion in Your Cover Letter:At Safran Engineering Services UK Limited, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.
Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.
How to prepare for a job interview at Safran Engineering Services UK Limited
✨Brush Up on Your Technical Knowledge
Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with Safran Engineering Services UK Limited.
✨Showcase Your Projects with Confidence
Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.
✨Prepare for Technical Interviews
Expect some technical questions or even problem-solving exercises during your interview with Safran Engineering Services UK Limited. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.
✨Emphasise Your Passion and Teamwork Skills
As a full-time candidate, it’s crucial to convey your passion for aerospace engineering and your ability to work in teams. Highlight any group projects or internships you've done, focusing on how you collaborated with others to achieve a goal. Companies like Safran Engineering Services UK Limited love seeing candidates who not only have technical skills but also fit well within their team culture.
