At a Glance
- Tasks: Drive growth by identifying new market routes and building customer relationships.
- Company: Dynamic aerospace company focused on innovation and collaboration.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Other info: Embrace a culture of learning and build meaningful relationships.
- Why this job: Join a small team to make a significant impact in the aerospace industry.
- Qualifications: Experience in aerospace aftermarket and strong analytical skills required.
The predicted salary is between 50000 - 70000 £ per year.
The primary objective of this role is to support the delivery of the aftermarket sales, Intake plan and growth targets for Large Commercial, Regional & Business and Helicopter business segments within the assigned territory. Typically, this would be circa $180M pa. Be part of a small team of Business Development Managers that include oversight, business objectives, performance management and customer relationships.
Key Responsibilities
- Identify, develop, and operationalise new routes to market (e.g., partnerships, direct airline/MRO channels, digital platforms) to deliver incremental revenue.
- Aids in business development activities for prospects within defined customer segment to support the business strategy.
- Prospects bid opportunities, participates in the preparation of bid responses and the negotiation with potential customers.
- Participates in the development of new customer contact leads for the sales business development team.
- Identifies prospective target accounts and presents to sales business development team.
- Participates in the development of personal customer relationships with prospective accounts to influence opportunities.
- Participates in establishing prospects and developing a professional relationship to understand the customer needs.
- Participates in trade shows at times to increase the visibility of the organization.
- Promote aftermarket spares and repairs services through visits, calls and airshows.
- Monitor communication channels (emails) and resolve issues to ensure business capture and growth.
- Provide secondary (CSR primary) customer point of contact for existing and primary for new customers.
- Works with CSR team to ensure business capture and growth.
- Works with customer services to ensure timely and satisfactory resolution of issues.
- Supports development and deployment of marketing plan.
- Supports identification of root cause and execute corrective action to ensure issues resolution.
- Gather, collate and feedback market intelligence to the Business Intelligence and Proposal team.
- Develop and enhance customer relationships and interactions to ensure business growth.
Qualifications
- Familiar with the aerospace aftermarket industry practices and business models.
- Knowledge of helicopter, regional & business and civil aircraft markets.
- Technical understanding of flight controls and hydraulic systems an advantage.
- Cultural agility to work across all customers and internal facilities.
- Business and commercial acumen.
- Existing customer relationships preferred.
- Ability to perform detailed business analytics using Excel and Power Business Intelligence.
- Degree in Business preferred and a degree in Aerospace Engineering an advantage.
- Can actively seek out opportunities to leverage the wider organization.
- Curious, always learning & promotes learning culture.
- Establishes meaningful relationships; empathetic.
Process Improvement Specialist in Wolverhampton employer: Safran companies
As a Process Improvement Specialist, you will thrive in a dynamic and supportive environment that prioritises employee growth and development. Our company fosters a collaborative work culture where innovation is encouraged, and your contributions directly impact our success in the aerospace aftermarket industry. With competitive benefits and opportunities to engage with diverse customer segments, this role offers a meaningful career path in a thriving sector.
StudySmarter Expert Advice🤫
We think this is how you could land Process Improvement Specialist in Wolverhampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the aerospace industry. Attend trade shows, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with business development and customer relationships. Use specific examples to demonstrate how you've successfully identified new routes to market or resolved customer issues.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, even if they’re not advertising a position. Express your enthusiasm for their work and how you can contribute to their growth in the aftermarket sales sector.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in the aerospace aftermarket industry. This will not only help you in interviews but also show potential employers that you’re genuinely interested in the field. Plus, it’s a great way to find new opportunities to leverage your skills!
We think you need these skills to ace Process Improvement Specialist in Wolverhampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Process Improvement Specialist role. Highlight relevant experience in business development and customer relationship management, as these are key for us. Use specific examples that showcase your skills in identifying new market routes and driving growth.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the aerospace aftermarket industry and how your background aligns with our goals. Be sure to mention any existing customer relationships you have, as this could give you an edge.
Showcase Your Analytical Skills:Since the role involves detailed business analytics, make sure to highlight your proficiency with Excel and Power BI in your application. We want to see how you've used these tools to drive decisions or improve processes in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Safran companies
✨Know Your Market
Familiarise yourself with the aerospace aftermarket industry and its practices. Research the specific segments you'll be working with, like helicopters and regional aircraft. This knowledge will help you speak confidently about how you can contribute to the company's growth.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with business analytics, especially using tools like Excel and Power BI. Bring examples of how you've used data to drive decisions or improve processes in previous roles. This will demonstrate your ability to support the business strategy effectively.
✨Build Relationships
Highlight your ability to establish meaningful relationships with customers. Share examples of how you've developed customer contacts in the past and how you’ve influenced opportunities. This is crucial for a role that focuses on customer interactions and business development.
✨Demonstrate Cultural Agility
Since this role involves working across various customers and internal teams, showcase your cultural agility. Talk about experiences where you've successfully navigated diverse environments and how you adapt your communication style to different audiences.
