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- Tasks: Lead operational improvements and manage technical support for efficient workflows.
- Company: Join Safran, a global leader in aviation and aerospace technology.
- Benefits: Enjoy a permanent role with opportunities for growth and innovation.
- Why this job: Make a real impact in a sustainable industry while developing your skills.
- Qualifications: Degree in engineering required; experience in continuous improvement is a plus.
- Other info: Be part of a top-ranked company in the aerospace sector.
The predicted salary is between 43200 - 72000 £ per year.
Company : Safran Electrical & Power Job field : Industrial Engineering Location : Pitstone, Buckinghamshire, England, United Kingdom Contract type : Permanent Contract duration : Full-time Professional status : Professional, Engineer & Manager
The Operations Technical Support Manager is accountable for implementing strategies to optimize workflows, reduce costs and enhance overall operational performance.
• Accountable for the implementation of technical improvements to deliver operational performance targets
• Responsible for managing the operational expenditure of equipment and tooling in line with budget
• Management of 2 direct heads
• Initiate, develop and execute operational improvement through problem solving and technical innovation
• Lead assigned projects to meet defined targets, timeline and budget
• Ensure technical equipment and machinery are operational and efficient
• Identify single point failures within factory equipment and tooling and develop a roadmap to eliminate
• Implement and maintain an effective tooling management system
• Make recommendations for OPEX and Capex expenditure and ensure tracking to set budgets
• Provide technical support to the operations team, ensuring that the processes and systems run efficiently
• Use performance data to identify trends and issues, make and execute recommendations for improvements
• Communicate effectively with all key stakeholders to ensure appropriate support for technical improvements
• Develop and implement health and safety practices to ensure a risk-free and safe work condition
• Conduct risk assessments to analyse risks and operational hazards and ensure actions are take
• Lead and coach direct reports to achieve high performance and defined development goals
• Deploy site policies and procedures effectively and ensure full adherence by the team
• Maintain an up-to-date knowledge of technical processes, functions and requirements.
Job Requirements
• Degree of equivalent in mechanical, electronics or production engineering
• Tenacious approach to continuous improvement with proven ability to identify, develop and implement improvements that deliver increased operational performance
• Able to demonstrate an understanding of statistical process control, process FMEA\’s and lean manufacturing
• Excellent knowledge of and a champion of the latest manufacturing techniques
• Good financial understanding with an analytical approach
• Excellent planning and organisation skills
• Good communicator (verbal and written) and ability to influence at all levels of the organisation
• Results focused with experience of managing to agreed measures of performance and to tight deadlines
Company Information
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine\’s \”World\’s best companies 2024\” ranking.
Safran Electrical & Power is one of the world\’s leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries.
Number of countries where Safran is located
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Operations Technical Support Manager employer: Safran companies
Contact Detail:
Safran companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Technical Support Manager
✨Tip Number 1
Familiarise yourself with the latest manufacturing techniques and lean manufacturing principles. This knowledge will not only help you in interviews but also demonstrate your commitment to continuous improvement, which is crucial for the Operations Technical Support Manager role.
✨Tip Number 2
Network with professionals in the aerospace and defence industry, particularly those who work at Safran or similar companies. Engaging with current employees can provide insights into the company culture and expectations, giving you an edge during the selection process.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented operational improvements in previous roles. Be ready to showcase your analytical skills and how you've used performance data to drive decisions, as this aligns closely with the responsibilities of the position.
✨Tip Number 4
Stay updated on health and safety regulations relevant to the manufacturing sector. Being knowledgeable about risk assessments and safety practices will not only impress your interviewers but also show that you prioritise a safe working environment.
We think you need these skills to ace Operations Technical Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, technical support, and continuous improvement. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role of Operations Technical Support Manager at Safran. Mention specific examples of how you've implemented technical improvements or managed projects successfully in the past.
Showcase Your Technical Skills: Emphasise your knowledge of mechanical, electronics, or production engineering. Include any experience with statistical process control, lean manufacturing, and your ability to analyse performance data to drive improvements.
Highlight Leadership Experience: Since the role involves managing direct reports, be sure to include examples of your leadership skills. Discuss how you've coached teams to achieve high performance and met development goals in previous positions.
How to prepare for a job interview at Safran companies
✨Showcase Your Technical Knowledge
As an Operations Technical Support Manager, it's crucial to demonstrate your understanding of mechanical, electronics, or production engineering. Be prepared to discuss specific technical improvements you've implemented in the past and how they enhanced operational performance.
✨Emphasise Continuous Improvement
Highlight your tenacity for continuous improvement during the interview. Share examples of how you've identified and executed operational enhancements, using statistical process control or lean manufacturing techniques to achieve results.
✨Communicate Effectively
Since the role involves liaising with various stakeholders, practice clear and concise communication. Prepare to explain complex technical concepts in a way that is easily understood by non-technical team members, showcasing your ability to influence at all levels.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of specific instances where you identified single point failures or operational hazards and how you developed a roadmap to eliminate them. This will demonstrate your proactive approach to managing risks.
