At a Glance
- Tasks: Ensure top-notch quality in premium aircraft seating products and collaborate with a dynamic team.
- Company: Join a leading aerospace company committed to innovation and excellence.
- Benefits: Enjoy early finishes on Fridays, competitive salary, and generous holiday options.
- Other info: Diverse and inclusive workplace with strong career development opportunities.
- Why this job: Be the voice of the customer and make a real impact on product quality.
- Qualifications: Degree in mechanical engineering or related field; CAD skills preferred.
The predicted salary is between 40000 - 50000 £ per year.
The Perceived Quality Engineer is responsible for defining, elevating, and ensuring the highest standards of perceived quality in our premium class aircraft seating products. The engineer acts as the key link between industrial/product design, technical architecture, and engineering to deliver and uphold customer-focused perceived quality expectations.
Responsibilities
- Drive Perceived Quality: Set targets, create and maintain the Product Acceptance Document, and analyse design choices to maximize customer satisfaction.
- Collaborate & Influence: Work in a cross-functional team (up to 20 people) including designers, engineers, suppliers, and Class-A modellers. Advocate for best design standards and manufacturing methods.
- Lead from Experience: Gather and share lessons and benchmarks, resolve design risks, and propose improvements based on robust analysis and customer-oriented thinking.
- Be the Customer Champion: Engage with customers to converge on expectations, conduct Perceived Quality (PQ) scorings, and ensure that every product touchpoint shines - visually, audibly, and tactilely.
- Promote Excellence: Share a Perceived Quality mindset across the team, participate in network meetings across Safran Seats, and drive continuous improvement.
Qualifications
- A relevant degree (or equivalent qualification/experience) in mechanical engineering or a closely related discipline.
- CAD skills, ideally with Catia V5.
- Strong ability to analyze aesthetic, tactile, auditory, and visual aspects that shape end-user quality perception.
- Creation and maintenance of Product Acceptance Documents, scoring, and validation of perceived quality targets.
- Experience working with Class-A surface modellers, product designers, and engineering teams to challenge, steer, and validate design decisions in line with quality standards.
- Capability to collect, synthesize, and share best practices and lessons from previous projects or competitors.
Desirable
- Previous exposure to aerospace or regulated industries.
- Understanding of aircraft interiors.
At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
Perceived Quality Engineer in Cwmbran employer: Safran companies
At Safran, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the aerospace industry. Located in Cwmbran, South Wales, our hybrid working model allows for flexibility, while our commitment to professional development ensures that employees have ample opportunities for growth and advancement. With competitive benefits including an early finish on Fridays, generous holiday allowances, and a strong pension scheme, we create an environment where every team member can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Perceived Quality Engineer in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to people in the aerospace industry, especially those who work at Safran. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you’ve got CAD skills or experience with Class-A surface modelling, bring it up in conversations. Share examples of your work or projects that highlight your expertise in perceived quality.
✨Tip Number 3
Be the customer champion! When you get the chance, talk about how you’ve engaged with customers in the past. Show how you’ve gathered feedback and used it to improve product quality – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Perceived Quality Engineer in Cwmbran
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Perceived Quality Engineer role. Highlight your relevant experience in mechanical engineering and any work with CAD tools like Catia V5. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about perceived quality and how you can contribute to our team. Don’t forget to mention any experience working in cross-functional teams, as collaboration is key for us.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive perceived quality. Whether it's a project where you improved customer satisfaction or a design challenge you overcame, we love to see results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Safran!
How to prepare for a job interview at Safran companies
✨Know Your Stuff
Make sure you brush up on your knowledge of perceived quality in aircraft seating products. Understand the key aspects that influence customer satisfaction, and be ready to discuss how your experience aligns with the role's responsibilities.
✨Showcase Your Collaboration Skills
Since this role involves working with a cross-functional team, prepare examples of how you've successfully collaborated with designers, engineers, and suppliers in the past. Highlight your ability to advocate for best design standards and manufacturing methods.
✨Be the Customer Champion
Think about how you can demonstrate your understanding of customer expectations. Prepare to discuss any previous experiences where you engaged with customers to gather feedback or improve product quality, showcasing your commitment to excellence.
✨Bring Your Analytical A-Game
The role requires strong analytical skills, especially regarding aesthetic and tactile aspects. Be ready to share specific examples of how you've analysed design choices in the past and how those analyses led to improved perceived quality outcomes.
