At a Glance
- Tasks: Design innovative solutions and support customers in aerospace engineering.
- Company: Join Safran, a global leader in aerospace and defence.
- Benefits: Hybrid work, training opportunities, and a supportive environment.
- Other info: Be part of diverse teams and engage in exciting projects.
- Why this job: Make a real impact in a sustainable future with cutting-edge technology.
- Qualifications: Experience with Catia V5 and a passion for engineering.
The predicted salary is between 35000 - 45000 £ per year.
Safran – Here, we craft excellence together. At Safran, excellence is a journey – and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision.
We are looking for passionate individuals to join our Aftermarket team as an In Service Solution Design Engineer at our Imperial Park site (Newport).
About the role
Working as part of the growing aftermarket engineering team to investigate and design solutions for customer technical enquiries and to ensure that all issues are closed efficiently and effectively. In this job role, proactively supporting the customer is the primary function to ensure that the engineering service levels provided maintains customer satisfaction for the entire Safran Seats portfolio.
Key Responsibilities and Duties
- Support the customers in service operations, maintain regular communications and resolve all customer concerns within planned timescales.
- Log, investigate and coordinate root cause analysis reviews to understand cause of in service failures.
- Participate in design reviews of new product development, to ensure lessons learned are applied to new designs to reduce ISI's.
- Provide engineering support to the Part 145 Facility.
- Conduct drawing changes to reflect new material with regards to obsolescence.
Why work at Safran
- A global presence: Be part of a global aerospace, defence & space business with over 100,000 colleagues, across 300 sites in 30 countries.
- Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success.
- Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further.
- Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality.
- A culture of excellence: join a team that values collaboration, integrity, and continuous improvement.
Get involved
We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassador, Employee Forum, Charity Partnerships and Wellbeing Programs.
What you'll bring
Knowledge, Experience, Training and Qualifications
- Essential: Experienced user of Catia V5.
- Good understanding of manufacturing processes, techniques and design for manufacture and assembly.
- Desirable: Mechanical or Electrical Engineering qualification.
- Experience of Engineering data requirements.
Competencies, Behaviours and Skills
- Attention to detail.
- Ability to work unsupervised / self-motivated.
- Good team working skills.
- Ability to communicate at all levels.
At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
Design Engineer (In-Service Solution) in Cwmbran employer: Safran companies
At Safran, we pride ourselves on being a global leader in aerospace, defence, and space, offering a dynamic and inclusive work environment at our Newport site. As a Design Engineer, you'll benefit from extensive training and development opportunities, a culture that values collaboration and innovation, and the chance to contribute to meaningful projects that shape a sustainable future. Join us to be part of a diverse team where your ambitions are supported, and your contributions make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Design Engineer (In-Service Solution) in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to current employees at Safran or in the aerospace industry on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for those interviews! Research common design engineering questions and practice your answers. We want you to showcase your skills and passion for the role, so be ready to impress!
✨Tip Number 3
Show off your projects! If you've worked on any relevant design projects, bring them up during interviews. Visuals can really help demonstrate your experience and creativity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Safran team. Let’s get you that dream job!
We think you need these skills to ace Design Engineer (In-Service Solution) in Cwmbran
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Design Engineer role. Highlight your experience with Catia V5 and any relevant engineering qualifications to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for aerospace and how you can contribute to our mission at Safran. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical challenges in the past. We love seeing how you approach problem-solving, especially in customer service scenarios.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Safran companies
✨Know Your Tools
Make sure you're well-versed in Catia V5, as it's essential for the role. Brush up on your skills and be ready to discuss specific projects where you've used this software effectively.
✨Understand the Customer's Needs
Since supporting customers is a key part of the job, think about how you can demonstrate your ability to resolve customer concerns. Prepare examples of past experiences where you successfully managed customer expectations or solved technical issues.
✨Showcase Your Team Spirit
Collaboration is crucial at Safran. Be prepared to talk about times when you've worked in a team to achieve a common goal. Highlight your communication skills and how you adapt to different team dynamics.
✨Emphasise Continuous Improvement
Safran values innovation and excellence. Think of instances where you've contributed to process improvements or learned from past mistakes. Be ready to discuss how you can apply these lessons to future designs to enhance customer satisfaction.
