At a Glance
- Tasks: Strengthen IT-business relationships and implement tech solutions for enhanced performance.
- Company: Join Safran, a global leader in aerospace and defence with a collaborative culture.
- Benefits: Enjoy flexible benefits, competitive salary, early finishes, and 25 days holiday.
- Other info: Opportunities for professional development and a culture of innovation await you.
- Why this job: Make a real impact in a dynamic environment while supporting business transformation.
- Qualifications: Strong communication skills and experience in IT service delivery required.
The predicted salary is between 40000 - 50000 € per year.
Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you—both in and out of work, including:
- Early finish on Fridays
- Competitive salary, annual bonus, and pay review
- 25 days' holiday plus bank holidays, with the option to buy or sell leave
- Strong pension scheme and life assurance
- Professional development, ongoing training, and mentoring
- Onsite amenities including parking, restaurant, bicycle storage, and showers
- Family-friendly and accessible workplace policies
Your Role
As a Business Relationship Analyst, you will play a key role in strengthening the relationship between IT and the wider business. Working closely with internal stakeholders, project teams, and third-party suppliers, you will help design and implement technology solutions that enhance business performance, improve user experience, and support strategic objectives.
You will act as a trusted partner to the business, ensuring that IT services are aligned with operational needs while supporting business transformation, change initiatives, and continuous improvement. This is a varied role where you will combine technical understanding, stakeholder engagement, and problem-solving expertise to deliver real value across the organisation.
What You'll Be Doing
- Build strong relationships with business stakeholders to understand their needs, challenges, and priorities
- Identify opportunities to improve IT relationship maturity and service delivery across the organisation
- Support the design, implementation, and adoption of technology solutions
- Collaborate with project teams on communication, documentation, training, and change planning
- Provide expert support for escalations, incident resolution, and service improvement initiatives
- Produce and maintain high-quality technical and user documentation
- Support change management activities to ensure smooth implementation of new systems and processes
- Analyse business processes, data, and information requirements to recommend effective solutions
- Deliver user training and guidance to maximise adoption and capability
- Work collaboratively across UK sites and with global Safran teams on transversal projects
Job Requirements
What You'll Bring
- Proven ability to manage and prioritise stakeholder expectations at all levels, including senior leadership
- Strong experience communicating complex technical concepts to non-technical audiences
- Good working knowledge of data extraction, data modelling, and reporting techniques
- Solid understanding of networks, servers, client technologies, and enterprise IT systems
- Experience supporting IT service delivery, incident management, and change management processes
- Excellent analytical, planning, and problem-solving skills
- Strong interpersonal, negotiation, and influencing skills
- Ability to work effectively in a fast-paced, dynamic environment
- Self-motivated, organised, and able to manage multiple priorities simultaneously
- A collaborative approach with the ability to work across technical and business teams
Desirable
- Experience within a manufacturing, engineering, or aerospace environment
- Knowledge of ITIL principles or service management frameworks
- Experience working in a multi-site or international organisation
Why Safran?
- A global presence: Be part of a global aerospace, defence, and space business with over 100,000 colleagues across 300 sites in 30 countries.
- Inclusive and empowering environment: We celebrate our differences and believe they make us stronger.
- Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place.
- Mobility and training opportunities: We support your ambitions with training, development, personalised career planning, and mobility opportunities.
- A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement.
Business Relationship Analyst in Cwmbran employer: Safran companies
At Safran Seats, we prioritise our employees' well-being and professional growth, offering a competitive salary, flexible benefits, and a family-friendly work environment in Cwmbran, Wales. Our culture fosters collaboration and innovation, providing ample opportunities for training and career advancement within a global aerospace leader committed to sustainability and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Business Relationship Analyst in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to current employees at Safran or in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by researching Safran's recent projects and initiatives. Show that you’re genuinely interested in their mission and how you can contribute as a Business Relationship Analyst. Tailor your answers to reflect their values and goals.
✨Tip Number 3
Practice your communication skills! As a Business Relationship Analyst, you'll need to convey complex ideas simply. Role-play with a friend or use online resources to refine your ability to explain technical concepts to non-technical folks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Safran team. Good luck, we believe in you!
We think you need these skills to ace Business Relationship Analyst in Cwmbran
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Relationship Analyst role. Highlight relevant experience and skills that match the job description, especially your ability to manage stakeholder expectations and communicate technical concepts.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with Safran's mission. Don’t forget to mention your collaborative approach and problem-solving skills.
Showcase Your Technical Skills:Since this role involves a good understanding of IT systems, make sure to showcase your technical skills clearly. Mention any experience you have with data extraction, modelling, or IT service delivery to stand out.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out on this opportunity!
How to prepare for a job interview at Safran companies
✨Know Your Stakeholders
Before the interview, research Safran Seats and understand their business model. Be prepared to discuss how you would build strong relationships with various stakeholders and address their needs. This shows that you’re proactive and ready to engage with the team.
✨Showcase Your Technical Skills
Brush up on your knowledge of data extraction, modelling, and reporting techniques. Be ready to explain complex technical concepts in simple terms, as this is crucial for a Business Relationship Analyst. Use examples from your past experiences to demonstrate your expertise.
✨Prepare for Problem-Solving Scenarios
Think of specific instances where you successfully resolved issues or improved processes. Be ready to share these stories during the interview, highlighting your analytical and problem-solving skills. This will help illustrate your ability to deliver real value across the organisation.
✨Emphasise Collaboration
Safran values teamwork, so be sure to highlight your collaborative approach. Discuss how you've worked effectively with both technical and non-technical teams in the past. This will show that you can bridge the gap between IT and the wider business, which is key for this role.
