Business Analyst in Norwich

We have an exciting opportunity for a Business Analyst to support the Head of Change Delivery to provide analysis and insight as part of the Change & Transformation strategy for Saffron.

Key responsibilities include:

• Utilising Lean techniques, you will have a structured approach to problem definition, be able to measure the current situation in a specific business area, analyse issues and their root causes, define and evaluate improvement initiatives and implement selected solutions.
• Organise and lead project team meetings, allocating actions and updating project plans as appropriate.
• Lead change implementation activities, providing steering and guidance to teams and regular updates to stakeholders.
• Document and develop tracking and analysis of targeted benefits information for a change intervention.

Our ideal candidate will:

• Hold a degree level academic qualification or equivalent level of skill and experience.
• Be data driven with the ability to work creatively and display strong problem-solving skills with an analytical mind set.
• Have experience and understanding of using lean techniques or similar process review techniques (DMAIC/Six Sigma).
• Have experience & understanding of Agile or PRINCE2 project management methodology and techniques.
• Research best practices and support developing the solutions and recommendations for the current business operations.
• Have strong knowledge of manipulating databases and reporting.
• Have well developed, proven change management skills, highly adaptable, organised and with an ability to plan and set up systems to monitor multiple tasks and projects.
• Be a relationship builder and networker, approachable with excellent interpersonal skills.

The Company

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk. We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market. We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.

At Saffron

We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our staff to do the right thing and we are looking for people whose values are aligned with ours (PACE - Professional, Accountable, Collaborative and Evolving). You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.

We work with and support our people to work in an agile way to ensure that they have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.

As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.