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- Tasks: Manage estates and tackle anti-social behaviour while supporting tenants.
- Company: A dedicated housing trust focused on community well-being.
- Benefits: Full-time role with a supportive team and career development opportunities.
- Why this job: Make a real difference in your community and enhance tenant experiences.
- Qualifications: Experience in housing or customer service, strong communication skills, and a driving license.
- Other info: Join a collaborative environment in Long Stratton with room for growth.
The predicted salary is between 30000 - 42000 £ per year.
A housing trust is seeking a Neighbourhood Officer to manage its estates and address anti-social behaviour. The successful candidate will have experience in housing or customer-focused roles, possess excellent communication skills, and a valid driving license.
Responsibilities include:
- Investigating complaints
- Attending court to represent the Trust
- Conducting tenant consultations
This full-time position based in Long Stratton offers a collaborative team environment. Candidates should be detail-oriented and capable of managing their workload effectively.
Neighbourhood Housing Officer — Estates & ASB (Fixed Term) employer: Saffron Housing Trust Limited
Contact Detail:
Saffron Housing Trust Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Officer — Estates & ASB (Fixed Term)
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in neighbourhood roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing and anti-social behaviour. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your experiences. Use examples that highlight how you’ve effectively managed complaints or worked with tenants.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Neighbourhood Housing Officer — Estates & ASB (Fixed Term)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing or customer-focused roles. We want to see how your skills match the Neighbourhood Officer position, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about tackling anti-social behaviour and how your communication skills can make a difference in our estates. Keep it engaging and personal!
Showcase Your Detail Orientation: Since the role requires being detail-oriented, give examples in your application that demonstrate your ability to manage workloads effectively. We love candidates who can juggle multiple tasks while keeping everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Saffron Housing Trust Limited
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Neighbourhood Housing Officer. Familiarise yourself with common issues related to anti-social behaviour and how they can be addressed. This will show that you're not just interested in the role, but that you understand the challenges involved.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you resolved conflicts or handled difficult conversations, as these will demonstrate your ability to manage tenant consultations and complaints.
✨Be Ready for Real-Life Scenarios
Expect situational questions during the interview. Prepare to discuss how you would handle specific complaints or anti-social behaviour incidents. Practising these scenarios will help you articulate your thought process and decision-making skills clearly.
✨Highlight Your Team Spirit
This position involves working in a collaborative team environment, so be sure to share experiences where you've successfully worked as part of a team. Emphasise your ability to manage your workload while supporting your colleagues, as this will resonate well with the hiring team.
