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- Tasks: Manage estates and tackle anti-social behaviour while supporting tenants.
- Company: A dedicated housing trust focused on community well-being.
- Benefits: Full-time role with a supportive team and career development opportunities.
- Why this job: Make a real difference in your community and enhance tenant experiences.
- Qualifications: Experience in housing or customer service, strong communication skills, and a driving license.
- Other info: Join a collaborative environment in Long Stratton with room for growth.
The predicted salary is between 30000 - 42000 £ per year.
A housing trust is seeking a Neighbourhood Officer to manage its estates and address anti-social behaviour. The successful candidate will have experience in housing or customer-focused roles, possess excellent communication skills, and a valid driving license.
Responsibilities include:
- Investigating complaints
- Attending court to represent the Trust
- Conducting tenant consultations
This full-time position based in Long Stratton offers a collaborative team environment. Candidates should be detail-oriented and capable of managing their workload effectively.
Neighbourhood Housing Officer — Estates & ASB (Fixed Term) in London employer: Saffron Housing Trust Limited
Contact Detail:
Saffron Housing Trust Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Officer — Estates & ASB (Fixed Term) in London
✨Tip Number 1
Get to know the housing sector! Research the latest trends and challenges in neighbourhood management and anti-social behaviour. This will help us stand out during interviews and show that we're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, we should prepare for common interview questions and even role-play scenarios where we might need to handle tenant complaints or consultations.
✨Tip Number 3
Network like a pro! Connect with current or former Neighbourhood Housing Officers on LinkedIn. They can provide insights into the role and may even give us a heads-up about job openings. Plus, it’s always good to have someone in the know!
✨Tip Number 4
Apply through our website! We make it super easy to submit applications directly, and it shows that we’re keen on joining the team. Don’t forget to tailor our CV and cover letter to highlight relevant experience in housing and customer service.
We think you need these skills to ace Neighbourhood Housing Officer — Estates & ASB (Fixed Term) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing or customer-focused roles. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your communication skills will help us tackle anti-social behaviour effectively.
Showcase Your Detail Orientation: Since the role requires being detail-oriented, give examples in your application that demonstrate your ability to manage workloads and pay attention to the finer points. We love candidates who can keep things organised!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at Saffron Housing Trust Limited
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Neighbourhood Housing Officer. Familiarise yourself with common issues related to anti-social behaviour and how they can be addressed. This will show that you're not just interested in the role, but that you understand the challenges involved.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples from your past experiences where you've successfully resolved conflicts or communicated effectively with tenants. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Your Detail Orientation
Being detail-oriented is key in managing complaints and conducting consultations. Bring along examples of how you've managed complex workloads or handled detailed reports in previous roles. This will help illustrate your ability to stay organised and focused.
✨Prepare for Court Representation
Since attending court is part of the job, think about any relevant experiences you have that demonstrate your confidence in legal settings. If you haven't been to court before, consider discussing how you would prepare for such situations, showing your proactive approach.
