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- Tasks: Be the friendly face of Saffron, helping members with expert guidance and day-to-day transactions.
- Company: Join Saffron Building Society, a supportive team dedicated to making a difference.
- Benefits: Enjoy competitive pay, 33 days holiday, and a flexible working culture.
- Why this job: Make a real impact in your community while growing your career.
- Qualifications: Previous customer service experience is desirable.
- Other info: Join a diverse team that celebrates uniqueness and fosters belonging.
The predicted salary is between 11 - 14 £ per hour.
Join the Frontline of Excellence at Saffron Building Society! Are you a people person with a passion for delivering exceptional customer service? Saffron Building Society is looking for a Part Time Member Representative to work Wednesday/Thursday and Friday to join our retail branch team in Bishop’s Stortford.
What you’ll Do:
- Be the friendly face of Saffron, building lasting relationships with our members.
- Provide expert guidance on our range of products and services.
- Handle day-to-day transactions with precision and care.
- Contribute to the branch’s success by exceeding customer expectations.
Why you’ll Love It Here:
- A supportive and welcoming team environment.
- Opportunities to grow and develop your career.
- Competitive salary and benefits package.
- The chance to make a real difference in your local community.
Bring your energy, enthusiasm, and passion for helping others, and we’ll provide all the tools you need to succeed. Ready to build brighter futures with Saffron Building Society? Apply today and become part of a team that’s as committed to its people as it is to its members.
Benefits include:
- 33 days holiday including bank holidays
- Holiday Exchange Scheme (buy or sell holiday days)
- Performance Dependent Annual Bonus
- Company Pension Scheme with 5% Employee and 8.5% Employer contributions (subject to eligibility, T&Cs)
- Life Assurance & Income Protection
- A flexible and supportive working culture including access to mental health first aiders and lots more.
About us: We all know happiness comes from within. And it’s no different with Money Happiness. It starts right here! At Saffron Building Society we’re ready to build it, inspire it and celebrate it with our members, people and communities. So, whatever that ‘happy’ is – from picking up the keys, to saving for that big day – we’re here with open arms, curious minds, and the kettle on. Ready to cheer our members on when they’re winning or build them back up when things haven’t gone to plan. And why? Because that’s what families do. For us, this is much more than a job. We’re here to make things better, roll up our sleeves and think what’s next to rebuild. Our people are the beating heart of Saffron, and it takes each and every one of us to provide the service we’re proud of. So, bring you! Your energy, an abundance of team spirit and your hunger to help. Together we are building happy. At Saffron, we are committed to building happy; for our communities, members, and each other. We do this through attracting and building a diverse group of talent and encouraging an inclusive environment which fosters a sense of belonging for all. We hire the best people and have a collaborative culture where everybody’s uniqueness is celebrated and respected. We are inspired to leave a legacy for our communities and each other.
Part Time Member Representative - Bishop\'s Stortford employer: Saffron Building Society
Contact Detail:
Saffron Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Member Representative - Bishop\'s Stortford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Saffron Building Society. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Part Time Member Representative - Bishop\'s Stortford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you connect with people.
Tailor Your Application: Make sure to customise your application for the Part Time Member Representative role. Highlight any relevant experience and skills that align with what we’re looking for, especially in customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and allows you to explore more about our culture and values.
How to prepare for a job interview at Saffron Building Society
✨Know the Company
Before your interview, take some time to research Saffron Building Society. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Part Time Member Representative, your ability to connect with customers is key. Prepare examples from your past experiences where you've successfully built relationships or resolved customer issues. This will demonstrate your passion for exceptional customer service.
✨Prepare for Common Questions
Think about common interview questions related to customer service and teamwork. Practice your responses, focusing on how you can contribute to exceeding customer expectations at Saffron. Be ready to discuss how you handle challenges and work collaboratively with others.
✨Bring Your Energy and Enthusiasm
Saffron values energy and a positive attitude. During the interview, let your enthusiasm shine through! Share why you’re excited about the role and how you can bring that passion to the team. Remember, they want someone who’s not just qualified but also genuinely eager to help their members.
