Saffron Building Society is seeking a Customer Service Advisor - Mortgages to support existing mortgage members with retention options and to manage inquiries by phone and email. You will produce mortgage illustrations, issue offers, and keep cases progressing in a collaborative team environment.
Hybrid working is available after training, with a greater office presence required early on. Prior mortgage or financial services experience is advantageous but not essential; strong customer service,
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Mortgage Customer Retention & Service Advisor (Hybrid) employer: Saffron Building Society
Saffron Building Society is an exceptional employer located in Saffron Walden, Essex, offering a supportive and inclusive work culture that prioritises the well-being of its employees. With generous benefits such as 33 days of holiday, a robust pension scheme, and opportunities for hybrid working, the company fosters employee growth and development while ensuring a positive work-life balance. Join a team dedicated to delivering outstanding service to members, where your contributions are valued and recognised.
