Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first-line IT support and troubleshoot tech issues for customers.
- Company: Regional building society in Saffron Walden with a supportive team.
- Benefits: Competitive salary up to £27,000 and 33 days holiday.
- Why this job: Kickstart your IT career while helping others solve their tech problems.
- Qualifications: Strong customer service skills and a full UK driving licence required.
- Other info: Perfect entry-level role for those passionate about technology.
The predicted salary is between 21600 - 28800 £ per year.
A regional building society in Saffron Walden seeks a Service Desk Analyst to provide first-line IT support. The role requires strong customer service skills, a proactive attitude, and a full UK driving licence for commuting.
Key responsibilities include:
- Troubleshooting IT issues
- Communicating solutions effectively
With a competitive salary of up to £27,000 and 33 days holiday, this is an entry-level opportunity ideal for those eager to build a career in IT.
Entry-Level IT Service Desk | On-Site Support & Travel employer: Saffron Building Society
Contact Detail:
Saffron Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level IT Service Desk | On-Site Support & Travel
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in IT. They might know about openings or can refer you directly, which gives you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by practising common questions related to IT support. Think about how you'd troubleshoot specific issues and communicate solutions clearly. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your customer service skills! In your conversations, whether in interviews or networking, highlight your ability to communicate effectively and help others. This is key for a Service Desk Analyst role.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing enthusiastic candidates who are keen to join our team!
We think you need these skills to ace Entry-Level IT Service Desk | On-Site Support & Travel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We want to see how your customer service skills and proactive attitude shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Explain why you're excited about the role and how you can contribute to our team. Keep it friendly and professional.
Showcase Your IT Knowledge: Even if you're entry-level, let us know about any IT-related projects or experiences you've had. This could be anything from troubleshooting at home to coursework. We love seeing your passion for tech!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Saffron Building Society
✨Know Your Tech Basics
Brush up on your IT fundamentals before the interview. Be ready to discuss common troubleshooting techniques and basic software knowledge, as this role is all about providing first-line support.
✨Show Off Your Customer Service Skills
Since strong customer service skills are key for this position, think of examples from your past experiences where you’ve helped someone solve a problem. This will demonstrate your proactive attitude and ability to communicate effectively.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like how you would handle an irate customer or a technical issue. Practising these scenarios can help you articulate your thought process and problem-solving skills.
✨Plan Your Journey
As the role requires commuting, make sure you know the best route to the interview location. Arriving on time shows your commitment and reliability, which are crucial traits for a Service Desk Analyst.
