At a Glance
- Tasks: Drive impactful branding projects and manage client relationships with creativity and strategy.
- Company: Saffron, a vibrant brand consultancy with a diverse international team.
- Benefits: Flexible working hours, 26 days holiday, private health insurance, and a bonus scheme.
- Other info: Enjoy a pet-friendly office and a culture of collaboration and curiosity.
- Why this job: Join a dynamic team and make a real impact on global branding initiatives.
- Qualifications: Experience in branding or communications, strong project management skills, and exceptional communication abilities.
The predicted salary is between 45000 - 55000 £ per year.
About Us
Saffron is a brand consultancy of 100 people, headquartered in London and Madrid, with teams in Vienna and Tokyo.
About Us
Saffron is a brand consultancy of 100 people, headquartered in London and Madrid, with teams in Vienna and Tokyo.
With 21 nationalities and 12 languages among us, we turn brand identity into action.
The Role
This is an opportunity for a proactive and ambitious Client Manager to join our team in London or Madrid, driving high-impact branding projects for global clients.
In this role, you will sit at the heart of our client relationships and project delivery.
You’ll manage mid scale multidisciplinary projects, taking end-to-end ownership while working alongside Senior Client Managers and Client Directors on our largest global accounts.
You will act as the bridge between our clients and internal teams collaborating directly with strategists, designers and digital specialists to turn creative and strategic vision into seamless execution.
If you thrive in high-energy, international environments, love taking ownership of your accounts, and want to bring high standards to rigorous project delivery, this role is for you.
- What You’ll Do
- Drive project execution.
Take full responsibility for delivering mid-sized projects independently and support Client Directors on large-scale global initiatives, ensuring everything runs on brief, on time, and on budget.
- Nurture client relationships. Serve as a trusted day-to-day contact for clients, building confidence through clear communication, responsiveness, and sharp problem-solving.
- Orchestrate multidisciplinary teams.
Facilitate seamless internal communication between strategy, design, and product teams to keep work aligned, collaborative, and delivered above expectations.
- Manage commercial details.
Lead account administration, from building detailed project plans, timelines, and proposals to monitoring burn rates, invoicing, and overall account profitability.
- Contribute to creative & strategic output.
Engage meaningfully with project content, understanding briefs deeply so you can actively contribute to strategic alignment and creative reviews.
- Identify opportunities. Spot possibilities to expand existing accounts by understanding client pain points and proposing valuable next steps.
About you
- Proven experience. Experience within a branding agency, creative firm, or communications consultancy.
- Master of delivery. Confident in taking end-to-end ownership of multi-stream projects under tight deadlines without losing sight of quality or detail.
- Brand-fluent. You genuinely understand the power of brand as a strategic business tool and can speak the language of both creatives and corporate stakeholders.
- Exceptional communicator. Confident, structured, and highly empathetic, with the ability to navigate complex client dynamics and keep internal teams motivated.
- Language skills. Fluency in English is a must (written and spoken). Any additional language is a strong plus, given our global footprint and diverse teams.
What we offer
- A flexible and supportive working environment
- Hybrid working model (minimum of 2 days per week in the office)
- Flexible working hours, with early finishes on Fridays
- 26 days holiday + your birthday off
- 10 remote days per year
- Private health and life insurance
- Annual training budget
- Bonus scheme
- Pet-friendly offices
- A collaborative, curious and high-standard culture
- #J-18808-Ljbffr
Client Manager employer: Saffron Brand Consultants
Saffron is an exceptional employer that fosters a collaborative and high-standard culture, making it an ideal place for a Client Manager to thrive. With a flexible working environment, generous holiday allowances, and a commitment to employee growth through training budgets, Saffron empowers its team members to take ownership of their projects while enjoying a supportive atmosphere. Located in vibrant cities like London and Madrid, employees benefit from a diverse and international team, enhancing both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Saffron Brand Consultants and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Saffron Brand Consultants are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Saffron Brand Consultants on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Saffron Brand Consultants. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Saffron Brand Consultants. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Saffron Brand Consultants:Show us that you’ve done your homework! In your application, briefly mention what you admire about Saffron Brand Consultants’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Saffron Brand Consultants
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Saffron Brand Consultants will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Saffron Brand Consultants, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.