Credit Controller - Financial Operations in London

Credit Controller – Financial Operations

Employer Location London, United Kingdom Salary Competitive Closing date 18 Feb 2026 View more categoriesView less categories Sector Salary band Contract type Hours Where will they be working You need to or to save a job.

Job Details

Credit Controller – Financial Operations | Finance | London

Department overview

Our Finance department is a dynamic team of 30 professionals, working across three specialist areas: Financial Control, Financial Operations, and Financial Reporting. We pride ourselves on offering a collaborative, friendly, and supportive environment where your expertise is highly valued.

Role overview

As Credit Controller, you will play a pivotal role within the Financial Operations team, reporting to the Credit Control Manager and working under the day-to-day supervision of the Credit Control Assistant Manager, while collaborating closely with colleagues across Finance and client-facing teams. Your work will directly support the firm\’s financial health by reducing lock-up, optimising working capital and minimising exposure to bad or doubtful debts.

You will take ownership of the end-to-end collections process for your portfolio, applying tailored collection strategies and maintaining accurate ledger records. Acting as an advocate for proactive credit control, you will encourage timely debt management by initiating collection activity at agreed trigger points and applying escalation protocols where appropriate, all in line with the firm\’s policies and procedures.

Building strong relationships is central to success in this role. You will work closely with partners, clients, and internal teams, providing expert guidance on credit control matters and promoting best practice across the business. Your ability to communicate clearly and influence stakeholders will help ensure a collaborative, solutions-focused approach to debt recovery.

Beyond day-to-day responsibilities, you will contribute to shaping the future of credit control within the firm. This includes supporting process improvements, leveraging technology to enhance efficiency, and participating in departmental projects and initiatives that strengthen financial operations and client service delivery.

Key responsibilities

Debt management & cash collection

Stakeholder engagement & advocacy

Operational excellence & compliance

Continuous improvement & project support

About you

Professional experience & knowledge

Skills & competencies

Personal attributes

Education

Reward & Benefits

• A 35-hour working week with flexibility around the core hours of 10am-4pm
• Agile working policy giving you the option to work from home for up to 3 days per week.
• 25 days annual leave. After 5 years\’ service, the entitlement will be increased by 1 day.
• In addition, employees are entitled to buy or sell up to 5 days holiday a year
• Contributory pension scheme (The firm will contribute 5% of salary on a matched basis with employee from their date of joining)
• Life assurance cover of 4 x annual salary,
• Eligibility for the firm\’s Profit-Sharing Plan that runs from October to September each year. The scheme enables staff to share in the profits of the firm. Payment is usually c£1,000. Paid in December.
• New client referral scheme. Members of staff introducing a new client to the firm, have the potential to receive a referral payment of up to 10% of the first year\’s total fees.
• Eligibility for the discretionary bonus scheme. This is based on both individual performance and firm performance.
• Private Medical – entitled to join on successful completion of probationary period
• Staff have access to health assessments, cancer screenings and health cash plans through the flexible benefits programme.
• Access to a number of additional benefits with preferential rates under the flexible benefit programme, health cash plans, health screening/GP support, critical illness cover, dental and travel insurance, Techscheme, Cyclescheme, Gymflex and a Workplace ISA.

The organisation

Saffery LLP is an adviser to individuals and businesses across a range of sectors, providing market-leading accountancy, audit, business advisory, tax and VAT services. Founded in 1855 by Joseph John Saffery, it is currently the 15th largest accountancy firm by UK fee income.

We pride ourselves on our informal and inclusive culture, building an environment where people can be themselves and enjoy challenging, interesting, rewarding careers.

When you work with Saffery, the well-respected accountancy firm where heritage meets ambition, you work with people who know your name. Who know you as a human being, not just a job title. Everyone belongs here. Always.

Saffery is a proud member of Nexia, a leading, global network of independent accounting and consulting firms.

Company

Who we are

Saffery is a partner-led and people-focused firm of chartered accountants, tax and business advisers. Since 1855, we’ve built long-term relationships with our diverse, high-profile clients, across varied and specialised sectors. As a proud member of Nexia, a worldwide network of trusted member firms, we’ve got access to local insight on a global scale.

We pride ourselves on our informal and inclusive culture, building an environment where people can be themselves and enjoy challenging, interesting, rewarding careers.

When you work with Saffery, the well-respected accountancy firm where heritage meets ambition, you work with people who know your name. Who know you as a human being, not just a job title. Everyone belongs here. Always.

Want to know more?

Company info Website Telephone Location 71 Queen Victoria Street
London
London
UK
EC4V 4BE
GB

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