At a Glance
- Tasks: Lead and coach a dynamic telesales team to achieve targets and celebrate successes.
- Company: Join Safetykleen, a growing company dedicated to making a positive impact on the planet.
- Benefits: Enjoy a competitive salary, private healthcare, hybrid working, and career growth opportunities.
- Other info: Join a supportive, energetic team where your leadership can truly shine.
- Why this job: Be a key player in shaping a high-performance culture while making a difference.
- Qualifications: Experience in leading or coaching teams in sales or customer service environments.
The predicted salary is between 35000 - 45000 € per year.
Dinnington | £35,000 basic + OTE £45,000 | Monday to Friday | Hybrid: 1 day from home
Imagine working for a company where your role actually matters for the planet. At Safetykleen, we help businesses operate more safely, cleanly and responsibly. We provide essential parts cleaning, waste collection and environmental advisory services that reduce environmental impact and improve operational performance. With operations across multiple countries, over 2,000 colleagues and more than 1 million services delivered each year, we’re a stable, growing business with big ambitions - and our customer teams play a central role in that growth.
We’re now creating a brand-new Telesales Team Leader role due to substantial growth. This is a brilliant opportunity for someone who loves people leadership, coaching, energy, pace and performance - and who wants a platform to genuinely shine.
The Opportunity
This is not a sit-back-and-monitor role. You’ll be leading a busy, customer‑focused sales team across appointment setting, customer development and sales desk activity. Your job will be to create the right atmosphere, set the tone for the day, coach people in the moment, use data to spot opportunities and help the team deliver strong results while enjoying what they do. You’ll lead morning meetings, listen to calls, celebrate wins, support development, handle escalations and make sure the team ends each day feeling clear, motivated and ready to go again. This role sits at the heart of a growing function, giving you real visibility with stakeholders and the opportunity to help shape how the team performs, develops and grows.
Why You’ll Love It
- Salary: £35,000 basic with OTE up to £45,000
- Work‑life balance: Monday to Friday, no weekends
- Private healthcare from day 1
- Pension scheme and life assurance
- Hybrid working: 1 day from home
- Brand‑new role created through business growth
- Visible leadership opportunity with stakeholder exposure
- A team culture built around coaching, energy, celebration and high standards
- Employee recognition, referral schemes, events and celebrations
- Wellbeing support including EAP, corporate discounts, Gymflex/Virgin Active offers, Tastecard and cycle to work
- Real career growth through internal and external development
What You’ll Be Doing
- Lead, coach and develop a team across appointment setting, customer development and sales desk activity
- Create a positive daily rhythm, including morning huddles, team check‑ins and end‑of‑day celebrations
- Set clear expectations and help the team deliver against activity, quality, revenue and retention targets
- Use call listening, live coaching and structured feedback to improve confidence, quality and conversion
- Spot performance trends in the data and turn insight into practical action
- Support team members with development plans, 1:1s and performance conversations
- Handle escalations and support strong customer outcomes
- Ensure CRM, customer records and activity data are accurate and well managed
- Help create a high‑performance culture where people feel supported, stretched and proud of what they do
- Work closely with managers and wider stakeholders to improve processes, service levels and commercial results
About You
You’ll be a natural people leader - energetic, supportive, commercially aware and genuinely interested in helping people succeed. You may already be a Team Leader, Supervisor or Senior Sales Executive ready for your next step. What matters most is that you know how to create belief, build confidence, drive standards and bring positive energy into a team.
You’ll likely bring:
- Experience leading, coaching or mentoring people in a contact centre, telesales, customer growth, sales or retention environment
- A strong understanding of sales targets, KPIs, customer experience and performance management
- Confidence using CRM systems, Excel and performance data to understand what is working and where support is needed
- Strong communication skills and the ability to give clear, constructive feedback
- A coaching‑led leadership style - nurturing, enthusiastic and focused on helping people improve
- Resilience, agility and the ability to keep standards high in a fast‑paced environment
- A customer‑first mindset and the confidence to support escalations when needed
What Great Looks Like
Great in this role is someone who walks in and lifts the room. You set the tone. You notice when someone needs support. You use data without losing the human side. You celebrate effort as well as outcomes. You hold people to high standards, but you do it in a way that builds confidence, not fear. You are the kind of leader people want to work hard for - because they know you are invested in them.
When you join Safetykleen, you’ll find a welcoming and inclusive workplace where your voice is heard, your contribution matters and your development is based on merit and performance. This is a rare opportunity to step into a new role, shape a growing team and build something you can be proud of. If you’re a people‑first sales leader with energy, pace and a passion for coaching others to succeed, we’d love to hear from you.
Telesales Team Leader in Somerset employer: Safetykleen
At Safetykleen, we pride ourselves on being an exceptional employer that values the contributions of our team members while making a positive impact on the planet. With a vibrant work culture centred around coaching, celebration, and high standards, we offer competitive salaries, private healthcare from day one, and real opportunities for career growth in a supportive environment. Join us in Dinnington, where your leadership will not only drive performance but also foster a sense of community and purpose within a rapidly growing company.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Team Leader in Somerset
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read reviews, and understand what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your pitch! You want to come across as confident and engaging. Think about how your experience aligns with the role of Telesales Team Leader and be ready to share specific examples of how you've led teams or driven results in the past.
✨Tip Number 3
Don’t just focus on your qualifications; show your personality! Safetykleen is looking for someone who can energise a team. Be yourself, let your enthusiasm shine through, and demonstrate how you can create a positive atmosphere for your future team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. And remember, apply through our website to make sure your application gets the attention it deserves!
We think you need these skills to ace Telesales Team Leader in Somerset
Some tips for your application 🫡
Show Your Passion for People Leadership:When you're writing your application, make sure to highlight your love for coaching and developing others. We want to see how you can create a positive atmosphere and motivate your team to achieve their best!
Be Data-Savvy:Mention your experience with using data to drive performance. We’re all about spotting trends and turning insights into action, so share examples of how you've done this in the past!
Keep It Personal:Don’t just list your skills; tell us your story! We want to know what makes you tick and how you connect with people. A personal touch can really make your application stand out.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Safetykleen
✨Know the Company Inside Out
Before your interview, make sure you understand Safetykleen's mission and values. Familiarise yourself with their services and how they contribute to environmental sustainability. This will show your genuine interest in the role and help you connect your experience to their goals.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Highlight your coaching techniques and how you create a positive atmosphere. Be ready to discuss specific instances where you motivated your team or turned performance data into actionable insights.
✨Demonstrate Your Customer Focus
Since this role is all about customer development, think of examples where you've improved customer experiences or handled escalations effectively. Show that you have a customer-first mindset and can balance high standards with empathy.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about the team's current challenges, how success is measured, and what opportunities there are for personal development. This shows you're not just interested in the job, but also in contributing to the team's growth.
