At a Glance
- Tasks: Manage customer accounts, drive cash collection, and resolve billing queries.
- Company: Join Safetykleen, a leader in environmental services with a focus on sustainability.
- Benefits: Competitive salary, bonus potential, generous holiday, and private healthcare from day one.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real impact while building strong relationships and enhancing your career.
- Qualifications: Experience in credit control, strong communication, and problem-solving skills required.
The predicted salary is between 26436 - 35436 £ per year.
We are looking for an experienced Credit Controller to take ownership of a portfolio of around 600 active customer accounts. This is a relationship-led, credit control role where you will drive consistent cash collection while protecting account relationships, working closely with our Sales and operational teams to resolve queries and keep accounts on track. You will be trusted to spot risk early, influence internally, and prevent debt from escalating.
What you will be doing:
- Own an account ledger, driving timely payment and maintaining strong account relationships.
- Monitor ledger performance (DSO, aged debt, dispute volumes) and take proactive action.
- Manage and resolve billing queries/disputes, working across internal teams to remove blockers to payment.
- Process and allocate payments (including card and cheque) accurately.
- Maintain clear, accurate notes and records in CRM/systems.
- Flag risks early and agree practical next steps with internal stakeholders and customers.
Who we are looking for:
- Proven experience in credit control.
- Confident communicator who can influence and handle payment conversations professionally.
- Strong problem-solving skills - comfortable investigating root causes, not just chasing debt.
- Organised and resilient: you can prioritise, stay on top of activity, and follow through.
- Strong attention to detail and confident with systems/Excel (or similar).
Benefits for our Credit Controller:
- £26,436 per annum base salary and bonus structure up to £9k per year, paid monthly.
- 25 days holiday plus Bank Holidays.
- 5% Contributory Pension scheme.
- Family Life assurance of 3 times life cover salary.
- Private healthcare scheme from day 1.
- Enhanced maternity and paternity pay.
- Corporate discount scheme focused on your wellbeing, including discounted Virgin Active Gym membership.
- Discount and cashback at many retailers.
- Cycle to work scheme.
- Employee Assistance program with 24/7 confidential helpline support for employees.
- Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment.
- Employee recognition program.
- Employee referral scheme.
- We provide support and access to a range of internal and external courses to help and progress your career with us.
We are Safetykleen:
At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance. With operations in 15 countries and over 1 million services delivered each year, you will be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do.
Credit Controller in Sheffield employer: Safetykleen
Safetykleen in Dinnington is an excellent employer that fosters a high-performance culture, providing a dynamic and supportive environment for its employees. With a strong focus on career progression based on results, team members are encouraged to develop their skills and achieve their professional goals. The hybrid work model offers flexibility, making it an attractive place for motivated individuals looking to thrive in their careers while contributing to the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common credit control scenarios and be ready to discuss how you've handled similar situations in the past. Show us your problem-solving skills!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at Safetykleen, where sustainability and customer partnerships are key!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company!
We think you need these skills to ace Credit Controller in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing customer accounts and any specific achievements in credit control. We want to see how you’ve driven cash collection and maintained strong relationships!
Showcase Your Communication Skills:As a Credit Controller, you'll need to communicate effectively. Use your application to demonstrate your confident communication style. Share examples of how you've handled payment conversations or resolved disputes professionally.
Be Detail-Oriented:Attention to detail is key in this role. When filling out your application, ensure that all information is accurate and well-organised. We love candidates who can keep clear records and manage their workload efficiently!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Safetykleen
✨Know Your Numbers
As a Credit Controller, you'll need to be comfortable with financial metrics. Brush up on key performance indicators like DSO (Days Sales Outstanding) and aged debt reports. Being able to discuss these confidently will show that you understand the role and can drive results.
✨Showcase Your Communication Skills
This role is all about relationships, so be prepared to demonstrate your communication prowess. Think of examples where you've successfully navigated difficult conversations or resolved disputes. Highlighting your ability to influence and maintain strong account relationships will set you apart.
✨Problem-Solving Mindset
Employers want to see that you can dig deep into issues rather than just chasing payments. Prepare to discuss specific instances where you've identified root causes of billing queries and how you tackled them. This will showcase your analytical skills and proactive approach.
✨Be Organised and Detail-Oriented
In credit control, attention to detail is crucial. Bring examples of how you've managed multiple accounts or projects simultaneously. Discuss your methods for keeping track of payments and records, as well as how you prioritise tasks to ensure nothing slips through the cracks.
