At a Glance
- Tasks: Build strong customer relationships and manage an existing portfolio in the field.
- Company: Join Safetykleen, a global leader in parts cleaning solutions with over 50 years of experience.
- Benefits: Competitive salary, car allowance, generous holiday, private healthcare, and career development opportunities.
- Other info: Enjoy a supportive culture focused on respect and teamwork.
- Why this job: Make a real impact by helping businesses operate safely and responsibly while contributing to a cleaner planet.
- Qualifications: Experience in account management and strong relationship-building skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
Account Manager | Customer Partnerships | Existing Portfolio | Field-Based
At Safetykleen, we're looking for an Account Manager to take ownership of an existing customer portfolio across a territory spanning Bedforshire to the Midlands.
Working out in the field and on-site to strengthen relationships, protect revenue and create long-term value for our customers and our business.
Why this role matters
Our customers rely on us to help them operate safely, responsibly and efficiently. They need responsive service, practical solutions and people who understand their business.
That's where you come in.
As an Account Manager, you won't simply "check in" with customers.
You'll understand what matters to them, identify risks early, lead effective renewal conversations and solve problems before they affect the relationship.
You'll also uncover relevant opportunities to introduce additional services that genuinely support their business.
About Safetykleen
We're Safetykleen - a world leader with over 50 years' experience across 15 countries, empowering global businesses to keep their critical operations safer and cleaner.
We deliver parts cleaning solutions that help customers lower energy consumption and operate more responsibly for the environment.
Your ideas matter in a culture built on Respect and Winning Together.
Your work directly contributes to a cleaner planet.
And while we operate on a global scale, the real power of our business lives in our branches. Our people are the heart of our mission.
Our mission is simple: making the planet Safer and Kleener.
- What You'll Be Doing
- Build trusted relationships through regular field visits, meaningful account reviews and purposeful follow-up.
- Understand each customer's business, site needs, service expectations, decision-making process and future priorities.
- Identify customers at risk through feedback, service history, pricing, reduced engagement or competitor activity, taking early action to prevent avoidable cancellations.
- Lead confident commercial conversations around service, renewals, pricing, contracts and future requirements.
- Resolve customer concerns quickly and work with branch, service, customer service, credit control and sales teams to ensure actions are followed through.
- Keep customers updated on progress and escape significant or recurring issues with clear context, recommended actions and an understanding of the commercial impact.
- Identify opportunities to introduce additional products or services where they genuinely support the customer and strengthen the relationship.
- Prioritise your time and field activity around customers with the greatest value, risk or opportunity.
- Use customer feedback and account insight to improve the customer experience.
- Keep CRM records accurate so activity, commitments, opportunities, renewals, risks and account health are clearly visible.
- Provide clear updates on retention activity, renewal risk, customer trends and growth opportunities.
- Deliver agreed targets linked to customer retention, renewals, engagement, account reviews, CRM accuracy and overall portfolio performance.
What We're Looking For
We're looking for someone who combines commercial confidence, customer care and strong account ownership.
You may already be an Account Manager, Customer Success Manager, Customer Relationship Manager, Territory Account Manager, Field Sales Executive or similar.
You’ll bring
- Experience managing and retaining an existing portfolio of customer accounts.
- Strong relationship-building skills with decision-makers and operational contacts.
- Strong commercial, negotiation and influencing skills, with the confidence to handle pricing, renewals, contract discussions and customer objections.
- The ability to identify customer risks, resolve challenges and uncover relevant opportunities to grow existing accounts.
- A proactive, organised and self-managed approach, with the ability to prioritise activity according to customer value and risk.
- Good CRM discipline and the ability to maintain clear visibility of account activity and performance.
- A valid clean UK driving licence.
What We Offer
- £35,000 basic salary with OTE of £60,000.
- Car allowance.
- 25 days' holiday plus bank holidays.
- 5% contributory pension scheme.
- Family life assurance at 3x salary.
- Private healthcare from day one.
- Enhanced maternity and paternity pay.
- Employee Assistance Programme with 24/7 confidential support.
- Wellbeing discounts, retail discounts and cashback.
- Cycle to Work scheme.
- Employee recognition and referral schemes.
- Access to learning and development to support your career.
- #J-18808-Ljbffr
Field Account Manager employer: Safetykleen
Safetykleen in Dinnington is an excellent employer that fosters a high-performance culture, providing a dynamic and supportive environment for its employees. With a strong focus on career progression based on results, team members are encouraged to develop their skills and achieve their professional goals. The hybrid work model offers flexibility, making it an attractive place for motivated individuals looking to thrive in their careers while contributing to the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land Field Account Manager
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Safetykleen as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Safetykleen and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Safetykleen’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Account Manager
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Safetykleen, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Safetykleen, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Safetykleen.
How to prepare for a job interview at Safetykleen
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Safetykleen offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Safetykleen but also helps you get a feel for whether you’d thrive in that environment.
