At a Glance
- Tasks: Manage customer accounts, ensuring timely payments and resolving billing queries.
- Company: Join Safetykleen, a leader in environmental services with a focus on sustainability.
- Benefits: Enjoy a bonus structure, generous holiday, private healthcare, and wellness discounts.
- Other info: Dynamic work environment with opportunities for career progression and personal development.
- Why this job: Make a real impact by maintaining strong relationships while driving cash collection.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced Credit Controller to take ownership of a portfolio of around 600 active customer accounts. This is a relationship-led, credit control role where you’ll drive consistent cash collection while protecting account relationships, working closely with our Sales and operational teams to resolve queries and keep accounts on track. You’ll be trusted to spot risk early, influence internally, and prevent debt from escalating.
Responsibilities
- Own an account ledger, driving timely payment and maintaining strong account relationships.
- Monitor ledger performance (DSO, aged debt, dispute volumes) and take proactive action.
- Manage and resolve billing queries/disputes, working across internal teams to remove blockers to payment.
- Process and allocate payments (including card and cheque) accurately.
- Maintain clear, accurate notes and records in CRM/systems.
- Flag risks early and agree practical next steps with internal stakeholders and customers.
Who We’re Looking For
- Proven experience in credit control.
- Confident communicator who can influence and handle payment conversations professionally.
- Strong problem-solving skills - comfortable investigating root causes, not just chasing debt.
- Organised and resilient: you can prioritise, stay on top of activity, and follow through.
- Strong attention to detail and confident with systems/Excel (or similar).
Benefits For Our Credit Controller
- Bonus structure up to £6k per year, paid quarterly.
- 25 days holiday plus Bank Holidays.
- 5% Contributory Pension scheme.
- Family Life assurance of 3 times life cover salary.
- Private healthcare scheme from day 1.
- Enhanced maternity and paternity pay.
- Corporate discount scheme focussed on your wellbeing, including discounted Virgin Active Gym membership.
- Discount and cashback at many retailers.
- Cycle to work scheme.
- Employee Assistance program with 24/7 confidential helpline support for employees.
- Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment.
- Employee recognition program.
- Employee referral scheme.
- We provide support and access to a range of internal and external courses to help and progress your career with us.
About Safetykleen
At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance. With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do.
Credit Controller in Dinnington employer: Safetykleen
At Safetykleen, we pride ourselves on being an excellent employer, offering a supportive and dynamic work culture that prioritises employee wellbeing and growth. As a Credit Controller, you'll enjoy a competitive bonus structure, generous holiday allowance, and access to comprehensive healthcare from day one, all while working in a fast-paced environment that values sustainability and strong customer relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Dinnington
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common credit control scenarios and be ready to discuss how you've handled similar situations in the past. Show them you’re not just about chasing payments, but also about building relationships.
✨Tip Number 3
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Credit Controller in Dinnington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills that match the job description. We want to see how you can drive cash collection while maintaining strong relationships!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed accounts and resolved disputes in the past. We love a good story!
Show Off Your Communication Skills:As a Credit Controller, you'll need to communicate effectively with both customers and internal teams. In your application, give us a taste of your confident communication style. Maybe include a brief example of a successful payment conversation you've had!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Safetykleen
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on key metrics like DSO (Days Sales Outstanding) and aged debt. Be ready to discuss how you've managed these in the past and any strategies you've used to improve them.
✨Showcase Your Communication Skills
This role is all about relationships, so be prepared to demonstrate your communication prowess. Think of examples where you've successfully navigated difficult conversations or resolved disputes. Highlight your ability to influence others while maintaining strong relationships.
✨Problem-Solving Mindset
Employers want to see that you can dig deep into issues rather than just chasing payments. Prepare to share specific instances where you've identified root causes of billing queries and how you tackled them. This will show your analytical skills and proactive approach.
✨Be Organised and Detail-Oriented
In credit control, attention to detail is crucial. Bring examples of how you've kept track of multiple accounts and ensured accurate records. Discuss any systems or tools you’ve used to stay organised, especially if you're familiar with CRM software or Excel.
