At a Glance
- Tasks: Lead and motivate a dynamic Credit Control team to achieve collection targets.
- Company: Join Safetykleen, a leader in environmental services with a strong UK and Ireland presence.
- Benefits: Enjoy a competitive salary, bonus, generous holiday, and private healthcare from day one.
- Other info: Great opportunity for career development and to work in a purpose-driven team.
- Why this job: Make a real impact on cash collection and customer resolution in a supportive environment.
- Qualifications: Experience in credit control and strong leadership skills are essential.
The predicted salary is between 35000 - 41000 £ per year.
At Safetykleen, we help businesses operate more safely, responsibly and efficiently through our parts cleaning, waste collection and environmental advisory services. We are looking for a Credit Control Team Leader to support the day‑to‑day leadership of our Billing and Credit Control team across the UK and Ireland. This is a hands‑on role for someone who enjoys working closely with a team, supporting strong collections activity, helping manage customer account issues and keeping credit control activity moving with pace, accuracy and professionalism. This role is about more than managing overdue accounts. It is about helping the team stay focused, supported and consistent, while ensuring customer conversations are handled fairly, commercially and with care.
What You’ll Be Doing
- You will support the Head of Billing and Credit Control in the daily management of a medium‑sized Credit Control team, helping the team deliver against agreed priorities and maintain strong customer account discipline.
Responsibilities
- Supporting, guiding and motivating the Credit Control team in their day‑to‑day activity
- Helping the team deliver against agreed collection targets, KPIs and service expectations
- Providing coaching, feedback and practical support to team members
- Helping manage aged debt, reduce risk and minimise potential write‑offs
- Supporting the review of customer accounts where further action or legal escalation may be required
- Handling escalated customer account queries professionally and constructively
- Working with colleagues across the business to help resolve customer issues quickly and clearly
- Ensuring credit control systems are updated accurately and reflect current activity
- Preparing updates, reports and information on collections and debt activity for management
- Supporting process changes across the Order to Cash function where required
- Providing training and guidance to help maintain a consistent approach across the team
The Package
£35,000 annual salary plus £6,000 bonus paid monthly. 25 days holiday plus Bank Holidays, 5% contributory pension scheme, family life assurance (3 × salary), private healthcare from day 1, enhanced maternity and paternity pay, cycle to work scheme, employee assistance programme with 24/7 confidential helpline support, and access to learning opportunities to support career development.
What We’re Looking For
We are looking for someone who is confident, organised and people‑focused, with strong credit control experience and the ability to lead from the front. You will need:
- Experience in credit control, collections or debt management
- Experience supervising, mentoring or leading others
- Strong communication skills, with the confidence to handle escalated customer conversations
- The ability to work under pressure and manage deadlines
- Good judgement when dealing with customer disputes, risk and sensitive account issues
- Strong attention to detail and accurate record keeping
- Good Microsoft Office skills and confidence using credit control systems
- The ability to challenge constructively and work with stakeholders to find solutions
Why Join Safetykleen?
This is a great opportunity to step into a visible team leadership role where your work will have a direct impact on cash collection, customer resolution and business performance. You will be joining a business with a clear purpose, a strong UK and Ireland presence, and a team where good leadership, clear communication and commercial focus really matter. If you have strong credit control experience and are ready to lead, coach and make a wider impact, we would like to hear from you. Apply today and help us support a strong, customer‑focused credit control function.
Credit Control Team Leader in Dinnington employer: Safetykleen
At Safetykleen, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment for our Credit Control Team Leader. With a strong focus on employee growth, we provide comprehensive benefits including private healthcare from day one, generous holiday allowances, and access to continuous learning opportunities. Join us in a role where your leadership will directly influence our customer resolution efforts and contribute to our mission of helping businesses operate more safely and responsibly across the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Team Leader in Dinnington
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Safetykleen. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control Team Leader in Dinnington
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Safetykleen.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Safetykleen's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Safetykleen
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Safetykleen.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Safetykleen will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Safetykleen employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
