Service Engineer

Service Engineer

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Visit customers to repair and adjust windows and doors, ensuring top-notch service.
  • Company: Join Safestyle, a trusted UK home improvement brand for over 30 years.
  • Benefits: Competitive salary, pension options, 31 days holiday, and health perks.
  • Why this job: Be part of a supportive team and make a real difference in customers' homes.
  • Qualifications: Experience in UPVC fitting or service engineering and excellent customer service skills.
  • Other info: Opportunities for career development and continuous learning in a dynamic environment.

The predicted salary is between 28800 - 43200 £ per year.

We are Safestyle, a trusted household brand in the UK for over 30 years. Due to continual demand & growth we are seeking experienced Window & Door Service Engineers to join us! This is a superb opportunity for an experienced individual who is looking to thrive within one of the UK’s most well-known home improvement companies.

We are seeking people with the following skills:

  • Previous UPVC Fitting or Service Engineer experience; Windows & Door or Roofline
  • Fantastic customer service
  • A passion to get the job done right, first time
  • Full UK driving license

What you’ll be doing:

  • Visiting customers' homes to carry out repairs and adjustments, whilst always providing first-class customer service.
  • Manage your own workload and schedule effectively, whilst completing all relevant documentation.
  • Working in a safe & clean environment.
  • Occasionally assisting our fitting teams.

In return we will offer you:

  • Competitive salary
  • Pension – with the option to potentially save on tax and National Insurance with our salary sacrifice scheme.
  • Company van
  • 31 days holiday, increasing with service, plus an additional paid day for your birthday!
  • Paid time off annually to volunteer
  • Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders
  • Heavily discounted employee purchase scheme on all products
  • Group Perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers
  • Opportunity to work with a forward-thinking and supportive team.
  • Career development and continuous learning opportunities.
  • Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions!

We are certain, if you have industry experience, exceptional communication skills and a work hard ethic you’ll have what it takes to succeed in this role!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Service Engineer employer: Safestyle

At Safestyle, we pride ourselves on being a leading household brand in the UK for over 30 years, offering a supportive and inclusive work environment for our Service Engineers. With competitive salaries, generous holiday allowances, and a strong focus on employee well-being and development, we empower our team to thrive while delivering exceptional customer service. Join us to be part of a forward-thinking company that values your contributions and offers unique perks to enhance your work-life balance.
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Contact Detail:

Safestyle Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Safestyle. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience as a Service Engineer aligns with the role at Safestyle. The more comfortable you are, the better you'll perform!

✨Tip Number 3

Show off your customer service skills! Since this role involves visiting customers' homes, be ready to share examples of how you've provided excellent service in the past. Highlighting your passion for getting the job done right will definitely catch their attention.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Service Engineer

UPVC Fitting
Service Engineering
Customer Service
Workload Management
Documentation Skills
Safety Awareness
Team Assistance
Full UK Driving License
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your UPVC fitting or service engineer experience. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service prowess!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how you can contribute to our team. Keep it friendly and professional – we love a good story!

Show Off Your Work Ethic: In your application, let us know about times you've gone above and beyond in your previous roles. We value hard work and dedication, so share those experiences that demonstrate your commitment to getting the job done right.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Safestyle

✨Know Your Stuff

Make sure you brush up on your UPVC fitting and service engineering knowledge. Be ready to discuss your previous experiences with windows, doors, and rooflines. This will show that you’re not just a good fit for the role but also passionate about what you do.

✨Customer Service is Key

Since this role involves visiting customers' homes, highlight your customer service skills. Prepare examples of how you've gone above and beyond for clients in the past. This will demonstrate your commitment to providing first-class service, which is crucial for Safestyle.

✨Time Management Matters

You’ll need to manage your own workload effectively, so be prepared to talk about how you prioritise tasks and stay organised. Share specific strategies or tools you use to keep everything on track, as this will show you can handle the responsibilities of the job.

✨Show Your Team Spirit

Even though you'll be working independently, teamwork is still important. Be ready to discuss how you’ve collaborated with others in the past, especially when assisting fitting teams. This will reflect your ability to work well within a supportive team environment.

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