At a Glance
- Tasks: Support customers, generate sales leads, and provide solutions in a friendly manner.
- Company: Join a supportive team that values teamwork and success.
- Benefits: Competitive salary, generous bonuses, hybrid working, and 31 days holiday.
- Other info: Opportunities for growth and development within the company.
- Why this job: Perfect for those who love helping others and want flexible work hours.
- Qualifications: Great communication skills and a tech-savvy mindset.
The predicted salary is between 28750 - 28750 £ per year.
Job Description
Join Our Team as a Part Time Call Centre Agent!Are you a great communicator with a passion for helping people?
We're looking for motivated individuals to join our team as Call Centre Agents, on a part time basis, where you'll provide support and help generate sales leads.
Offer helpful and friendly support to customers, answering questions and resolving any issues.
Generate Sales Leads : Identify opportunities to guide conversations towards potential sales, securing valuable leads for the business.
Provide
Solutions: Help customers find the right products or services, making sure they leave the call with everything they need.
Sales-Minded : You've got a knack for spotting opportunities and steering conversations towards valuable leads.
Tech-Savvy : Comfortable navigating online platforms and tools.
Hybrid Working : Ideal for those seeking a more balanced work life balance Supportive Environment : Work with a friendly team that values success and teamwork.
Growth Opportunities : We're invested in your development and love promoting from within.
What
Offer: Competitive Salary : We value your skills and offer a salary that reflects that.
Generous Bonus : Earn up to £9k extra per year (£750 per month) on top of your salary.
Informal Hybrid Working : Enjoy the flexibility of hybrid working for now – we review this periodically.31 Days Holiday : Start with 31 days, increasing to 33 days after 2 years, plus your birthday off every year!
Retail Benefits : Access a wide variety of discounts and freebies Wellbeing Perks : Stay healthy with gym discounts and 24/7 access to a remote doctor.
This position does not meet the Home Office requirements for employer visa sponsorship.
If you're unsure about your eligibility, you can find helpful information on the UK government website Visas and immigration - GOV.
Thank you for your understanding Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace.
Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion.
We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Part-Time Evening Contact Centre Agents (Temporary, Part Time) employer: Safestyle
At Safestyle, we pride ourselves on fostering a supportive and dynamic work environment where quality and customer satisfaction are paramount. As a Field Manager, you'll benefit from competitive salaries, generous holiday allowances, and a range of health and well-being support initiatives, all while leading dedicated installation teams in a role that offers significant opportunities for personal and professional growth. Join us in making a meaningful impact in the home improvement sector, where your expertise will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Evening Contact Centre Agents (Temporary, Part Time)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Safestyle and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Safestyle and let us see your personality shine through!
We think you need these skills to ace Part-Time Evening Contact Centre Agents (Temporary, Part Time)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Safestyle.
Get Familiar with Our Brand:Before applying, take some time to learn about Safestyle and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Safestyle
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Safestyle.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Safestyle will surely appreciate.
