Part Time Contact Centre Executive
Part Time Contact Centre Executive

Part Time Contact Centre Executive

Norwich Part-Time Home office (partial)
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At a Glance

  • Tasks: Engage with interested customers and schedule appointments for our sales team.
  • Company: Join Safe Style, a company dedicated to meaningful conversations and customer connections.
  • Benefits: Enjoy flexible shifts, competitive salary, bonuses, wellness packages, and discounts.
  • Why this job: Make a difference through conversation in a fun, inclusive environment.
  • Qualifications: Confident communicators; experience in customer service is a plus but not required.
  • Other info: No cold calling—just real conversations with interested customers.

Join Our Contact Centre Team – No Cold Calling, Just Real Conversations

Are you someone who enjoys connecting with people and making a difference through conversation? Whether you\’re experienced in sales and customer services or just starting out, we\’ll equip you with all the tools and training you need to thrive in this role.

We have various part-time roles offering day, evening, or weekend shifts.

At Safe Style, we\’re looking for enthusiastic individuals to join our Contact Centre team. You\’ll be speaking with people who have already shown interest in our services—no cold calls, just meaningful interactions. Your mission? To guide them through our offerings and arrange appointments for our expert sales consultants.

What You\’ll Be Doing

  • Engaging with potential customers via phone or online chat who\’ve expressed interest in our services and have asked us to call them
  • Understanding their needs and introducing them to our product range
  • Scheduling appointments for our sales team to follow up and close the deal
  • Hitting performance goals through excellent service and product knowledge

What We\’re Looking For

  • Confident communicators with a friendly, professional approach
  • Experience in customer-facing roles (retail, hospitality, call centres, etc.) is a plus, but not essential
  • Comfortable using basic computer systems
  • Team players who are also self-driven and goal-oriented

What You\’ll Get in Return

  • A competitive base salary with the potential to earn up to £8,000 extra annually in bonuses
  • 31 days of annual leave, rising to 33 after two years
  • A wellness package including your birthday off, gym discounts, and online fitness classes
  • Regular team incentives, competitions, and rewards
  • Paid volunteer days to support causes you care about
  • Bike to work scheme
  • Discounts on shopping, dining, entertainment, and more
  • Access to our staff purchase program
  • A fun, relaxed break area with games and chill-out zones

Our company is committed to monitoring and aligning its policies with up-to-date government guidance on reducing the spread of respiratory infections in the workplace. Through the company\’s value of \”Succeed Together,\” we are dedicated to equality, diversity, and inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010, creating an inclusive working environment and culture for our employees.

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Part Time Contact Centre Executive employer: Safestyle UK

At Safe Style, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture that values every team member. With flexible part-time roles, competitive salaries, and a range of benefits including wellness packages and paid volunteer days, we empower our employees to grow both personally and professionally while making meaningful connections with customers. Join us in a fun and relaxed environment where your contributions truly matter, and enjoy the unique advantage of working for a company that prioritises equality and diversity.
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Contact Detail:

Safestyle UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part Time Contact Centre Executive

✨Tip Number 1

Familiarise yourself with our services and products before the interview. Understanding what we offer will help you engage more confidently with potential customers and demonstrate your enthusiasm for the role.

✨Tip Number 2

Practice your communication skills! Since this role involves connecting with people, being able to articulate your thoughts clearly and maintain a friendly tone is crucial. Consider role-playing with a friend to simulate customer interactions.

✨Tip Number 3

Showcase your ability to work in a team during the interview. We value team players who can also be self-driven, so share examples of how you've collaborated with others in previous roles or projects.

✨Tip Number 4

Be prepared to discuss your availability for shifts. Since we offer various part-time roles, being flexible with your schedule can make you a more attractive candidate. Highlight any specific times you can commit to working.

We think you need these skills to ace Part Time Contact Centre Executive

Excellent Communication Skills
Customer Service Orientation
Active Listening
Empathy
Problem-Solving Skills
Basic Computer Literacy
Teamwork
Self-Motivation
Goal-Oriented Mindset
Time Management
Adaptability
Sales Acumen
Conflict Resolution
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Safe Style is looking for in a Part Time Contact Centre Executive. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Customise your CV to reflect your relevant experience, especially in customer-facing roles. Emphasise your communication skills and any experience with phone or online interactions.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your background aligns with the company's values. Mention your ability to engage with customers and your willingness to learn.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Safestyle UK

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company during the interview. Highlight your passion for connecting with people and how you can contribute to meaningful conversations.

✨Demonstrate Communication Skills

Since the role requires confident communication, practice articulating your thoughts clearly. Use examples from past experiences where you've successfully engaged with customers or resolved issues.

✨Familiarise Yourself with the Product Range

Before the interview, take some time to understand the services offered by the company. This will help you answer questions more effectively and show that you're proactive and genuinely interested in the role.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the position and helps you gauge if the company culture aligns with your values.

Part Time Contact Centre Executive
Safestyle UK
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