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- Tasks: Engage with interested customers and schedule appointments for our sales team.
- Company: Safe Style is dedicated to meaningful conversations and customer satisfaction.
- Benefits: Enjoy competitive pay, bonuses, wellness packages, and discounts on shopping and dining.
- Why this job: Join a fun team focused on real connections and personal growth in a supportive environment.
- Qualifications: Confident communicators with a friendly approach; experience in customer service is a plus.
- Other info: No cold callingâjust genuine interactions with potential customers.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join Our Contact Centre Team â No Cold Calling, Just Real Conversations
Are you someone who enjoys connecting with people and making a difference through conversation? Whether youâre experienced in sales and customer services or just starting out, weâll equip you with all the tools and training you need to thrive in this role.
At Safe Style, weâre on the lookout for enthusiastic individuals to join our Contact Centre team. Youâll be speaking with people who have already shown interest in our servicesâno cold calls, just meaningful interactions. Your mission? To guide them through our offerings and arrange appointments for our expert sales consultants.
What Youâll Be Doing
- Engaging with potential customers via phone or online chat whoâve expressed interest in our services and have asked us to call them
- Understanding their needs and introducing them to our product range
- Scheduling appointments for our sales team to follow up and close the deal
- Hitting performance goals through excellent service and product knowledge
What Weâre Looking For
- Confident communicators with a friendly, professional approach
- Experience in customer-facing roles (retail, hospitality, call centres, etc.) is a plus, but not essential
- Comfortable using basic computer systems
- Team players who are also self-driven and goal-oriented
What Youâll Get in Return
- A competitive base salary with the potential to earn up to ÂŁ8,000 extra annually in bonuses
- 31 days of annual leave, rising to 33 after two years
- A wellness package including your birthday off, gym discounts, 24/7 virtual GP access, and online fitness classes
- Regular team incentives, competitions, and rewards
- Paid volunteer days to support causes you care about
- Bike to work scheme
- Discounts on shopping, dining, entertainment, and more
- Access to our staff purchase program
- A fun, relaxed break area with games and chill-out zones
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companyâs value of âSucceed Togetherâ we are committed to Equality, Diversity and Inclusion. We recruit the âbest person for the jobâ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Contact Centre Executive employer: Safestyle Recruitment Team
Contact Detail:
Safestyle Recruitment Team Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Contact Centre Executive
â¨Tip Number 1
Familiarise yourself with our services and products before the interview. Understanding what we offer will help you engage more confidently with potential customers and demonstrate your enthusiasm for the role.
â¨Tip Number 2
Practice your communication skills by having mock conversations with friends or family. This will help you become more comfortable in guiding customers through our offerings and scheduling appointments.
â¨Tip Number 3
Showcase your ability to work as part of a team during the interview. Share examples of how you've collaborated with others in previous roles, as teamwork is essential in our Contact Centre environment.
â¨Tip Number 4
Be prepared to discuss your approach to hitting performance goals. Think of specific instances where youâve met or exceeded targets in past roles, as this will highlight your goal-oriented mindset.
We think you need these skills to ace Contact Centre Executive
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales. Emphasise any roles where you've engaged with customers, even if they were not in a call centre environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention why youâre interested in working at Safe Style and how you can contribute to their mission of meaningful conversations.
Showcase Your Skills: In your application, highlight your ability to connect with people and your comfort with technology. Provide examples of how you've successfully met performance goals in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Safestyle Recruitment Team
â¨Show Your Communication Skills
As a Contact Centre Executive, your ability to communicate effectively is key. Practice speaking clearly and confidently about your experiences, and be ready to demonstrate how you can engage with potential customers in a friendly manner.
â¨Understand the Product Range
Familiarise yourself with the services offered by the company. Being knowledgeable about the product range will help you answer questions and guide customers more effectively during the interview.
â¨Highlight Relevant Experience
Even if you don't have direct experience in a contact centre, think about any customer-facing roles you've had. Share specific examples of how you've successfully interacted with customers in retail or hospitality settings.
â¨Demonstrate Team Spirit
The role requires teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in the past to achieve common goals or improve customer satisfaction.
