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- Tasks: Lead a team to provide exceptional customer service and drive sales performance.
- Company: Join Safestore, a friendly team focused on delivering the best storage solutions.
- Benefits: Enjoy 28 days holiday, bonuses, healthcare plans, and discounts for you and your family.
- Why this job: Be part of a supportive culture that values your individuality and encourages growth.
- Qualifications: Previous management experience in retail or customer-facing roles is essential.
- Other info: Opportunity to thrive in a fast-paced environment with a focus on personal development.
The predicted salary is between 31000 - 36500 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Department: Region 5
Employment Type: Permanent - Full Time
Location: Swanley
Compensation: GBP 31,000 - GBP 36,500 / year
Here at Safestore our people make the difference. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.
Basic starting salary: GBP 31,000 per annum. Including a bonus each month which can take you up to GBP 36,500 per annum.
As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales. We just want you to be yourself, and before you know it you will be part of the Safestore team, dazzling our customers and achieving your store’s bonus targets.
What we will offer you:
- 28 days paid holiday per year (including bank holidays)
- Bonuses of basic monthly salary for achieving targets
- Enhanced parental leave
- Pension scheme
- Healthcare cash plan for all colleagues
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
- Sharesave scheme with huge success historically for our colleagues
- Colleague and family discounts on Safestore products and services
- Employee Assistance Programme
What you will offer us:
- Sales: Achieving your targets by understanding every customer’s requirements, and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Have had previous experience in a management role
- Have an operational background in a customer facing environment such as retail/consultative sales
- Be able to lead a team and coach for performance
- Be able to communicate and build relationships with all stakeholders
- Have strong commercial acumen
- Be able to lead your team through the fast-moving storage industry environment
Store Manager employer: Safestore
Contact Detail:
Safestore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the storage industry and Safestore's offerings. Understanding the products and services we provide will help you demonstrate your knowledge during interviews and show how you can contribute to our team's success.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. We value strong leaders who can inspire their teams to achieve targets and deliver exceptional customer service.
✨Tip Number 3
Research common challenges faced in retail management, especially in customer-facing environments. Being able to discuss these challenges and how you would address them will set you apart as a proactive candidate.
✨Tip Number 4
Network with current or former employees of Safestore if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management and customer service. Emphasise any previous roles where you led a team or achieved sales targets, as this aligns with what Safestore is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and team leadership. Mention specific examples of how you've motivated teams in the past and how you can contribute to Safestore's goals.
Showcase Your Sales Acumen: Since the role focuses on achieving sales targets, include quantifiable achievements from your previous roles. For instance, mention how you increased sales or improved customer satisfaction ratings.
Highlight Your People Skills: Safestore values strong communication and relationship-building skills. Provide examples in your application that demonstrate your ability to connect with customers and lead a team effectively.
How to prepare for a job interview at Safestore
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached team members or improved performance through effective leadership.
✨Understand Customer Service Excellence
Since exceptional customer service is key for this role, be ready to discuss how you've previously maximised customer experience. Share specific instances where you went above and beyond to meet customer needs.
✨Demonstrate Commercial Acumen
Familiarise yourself with the store's financial targets and how they relate to overall performance. Be prepared to discuss how you've contributed to sales growth in previous roles and your understanding of P&L management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of scenarios where you've had to make quick decisions or handle difficult situations, and be ready to explain your thought process.
