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- Tasks: Lead a team to deliver exceptional customer service and drive sales performance.
- Company: Join Safestore, a friendly team focused on customer satisfaction.
- Benefits: Enjoy 28 days holiday, bonuses, healthcare, and discounts.
- Why this job: Make a real impact by motivating your team and enhancing customer experiences.
- Qualifications: Previous management experience in retail or consultative sales is essential.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28000 - 36000 £ per year.
Here at Safestore our people make the difference. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.
As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales.
This is a full-time, permanent role where you’ll work 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts will fall within our opening hours: Monday to Saturday from 7:30am to 6:30pm (with extended hours on Thursdays until 8:30pm) and Sundays from 10:00am to 4:00pm.
What we will offer you:
- 28 days paid holiday per year (including bank holidays)
- Bonuses of basic monthly salary for achieving targets
- Enhanced parental leave
- Pension scheme
- Healthcare cash plan for all colleagues
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
- Sharesave scheme with huge success historically for our colleagues
- Colleague and family discounts on Safestore products and services
- Employee Assistance Programme
What you will offer us:
- Sales: Achieving your targets by understanding every customer’s requirements, and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Have had previous experience in a management role
- Have an operational background in a customer facing environment such as retail/consultative sales
- Be able to lead a team and coach for performance
- Be able to communicate and build relationships with all stakeholders
- Have strong commercial acumen
- Be able to lead your team through the fast-moving storage industry environment
Store Manager in London employer: Safestore
Contact Detail:
Safestore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Get to know the company inside out! Research Safestore's values, mission, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely gets their vibe.
✨Tip Number 2
Practice your pitch! You want to nail that first impression, so prepare a quick intro about yourself that highlights your management experience and customer service skills. Keep it engaging and relevant to the Store Manager role.
✨Tip Number 3
Show off your leadership skills during the interview. Share specific examples of how you've motivated a team or improved sales in your previous roles. This will help them see you as the perfect fit for leading their store team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re genuinely interested in joining the Safestore family. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Be Yourself: We want to see the real you! When writing your application, let your personality shine through. Share your experiences and what makes you passionate about customer service and team leadership.
Tailor Your Application: Make sure to customise your application for the Store Manager role. Highlight your relevant experience in management and customer-facing environments, and show us how you can drive performance and motivate a team.
Showcase Your Achievements: Don’t be shy about bragging a little! Include specific examples of how you've achieved targets or improved customer satisfaction in previous roles. We love to see numbers and results that demonstrate your impact.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy, and we’ll get your application straight into our system. Plus, it shows you’re keen on joining the Safestore team!
How to prepare for a job interview at Safestore
✨Know Your Stuff
Before the interview, make sure you understand Safestore's values and what makes them tick. Familiarise yourself with their customer service approach and how they drive sales. This will help you align your answers with what they're looking for.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated a team or improved performance. Highlight your coaching style and how you provide constructive feedback.
✨Customer Service is Key
Be ready to discuss how you would enhance customer experience in the store. Think of specific strategies you've used before to build relationships with customers and how you can apply those at Safestore.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the store's performance targets or team dynamics. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
