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- Tasks: Lead a team to deliver outstanding customer service and drive sales performance.
- Company: Join Safestore, a leading storage solutions provider with a focus on people.
- Benefits: Enjoy competitive salary, bonuses, 28 days holiday, and wellness initiatives.
- Why this job: Make a real impact by creating memorable customer experiences and developing your leadership skills.
- Qualifications: 2+ years in management, strong communication, and a passion for coaching teams.
- Other info: Dynamic work environment with excellent career growth opportunities.
The predicted salary is between 31000 - 31000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Department: Region 11
Employment Type: Permanent - Full Time
Location: Guildford
Compensation: GBP 31,000 / year
At Safestore our people make the difference. We thrive on providing outstanding customer service, while selling the right storage solution to our customers. As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You'll lead the way by driving your team's performance and being focused on maximising sales. We greatly value enthusiasm and willingness to learn and by being yourself, you will quickly be part of the Safestore team creating memorable customer experiences and achieving your store's bonus targets.
What we will offer you:
- A structured Manager programme, designed to grow your leadership skills and support your long-term career progression.
- Close management line with our Regional Managers to support and develop you and your sales consultants every step of the way.
- Attractive bonus linked to performance (both individual and team).
- Attractive Sharesave scheme (which, to date, has delivered great returns for our colleagues).
- 28 days paid holiday per year (including bank holidays).
- Enhanced parental leave.
- Pension scheme.
- Healthcare cash plan for all colleagues.
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme.
- Colleague and family discounts on Safestore products and services.
- Employee Assistance Programme.
- GBP 31,000 per annum with real potential for growth linked to career development and performance.
What you will offer us:
- Sales: Achieving your targets by understanding every customer's requirement and advising on the best solution from enquiry through to move in, driving your store's performance (P&L) and achieving targets.
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store's overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Have a minimum of 2 years' experience in a management role, ideally in an operational background and customer facing environment such as retail or consultative sales.
- Be able to lead a team and coach for performance.
- Be able to communicate and build relationships with all stakeholders.
- Have strong commercial acumen.
- Be able to lead your team through the fast-moving storage industry environment.
This is a full time, permanent role (40 hours per week) worked on a rota across 5 out of 7 days. Shifts fall within our opening hours - Monday - Saturday 7:30am-6:30pm (8:30pm on Thursdays) and Sunday 10:00am - 4:00pm.
Store Manager in Guildford employer: Safestore
Contact Detail:
Safestore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Guildford
✨Tip Number 1
Get to know the company inside out! Research Safestore's values, mission, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their brand.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your past experiences align with what they’re looking for in a Store Manager. Confidence is key!
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance shows you take the opportunity seriously and are ready to lead a team. Remember, first impressions count!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Store Manager in Guildford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about providing outstanding customer service and leading a team. Share specific examples of how you've motivated others or created memorable experiences in your previous roles.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your management experience and any achievements related to sales and customer service. We love seeing how you've driven performance in past roles, so don’t hold back on those numbers!
Be Authentic: We value authenticity, so be yourself in your application. Don’t just list your skills; tell us your story! Share what makes you unique and how your personality aligns with our values at Safestore. This will help us see if you’re a good fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, your application goes directly to us, and we can review it promptly. Plus, it shows you’re serious about joining the Safestore family!
How to prepare for a job interview at Safestore
✨Know Your Stuff
Before the interview, make sure you understand Safestore's values and what makes them tick. Familiarise yourself with their customer service approach and how they drive sales. This will help you demonstrate your alignment with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or inspired others. Highlight how you’ve driven performance and created a positive work environment, as this will resonate well with the interviewers.
✨Customer Experience is Key
Be ready to discuss how you would enhance customer experience at Safestore. Think of specific strategies or initiatives you've implemented in previous roles that improved customer satisfaction. This shows that you understand the importance of exceptional service and are ready to contribute.
✨Ask Thoughtful Questions
Interviews are a two-way street, so prepare some insightful questions about the store's operations, team dynamics, or growth opportunities. This not only shows your interest but also helps you gauge if the company culture aligns with your values and career aspirations.