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For Companies At a Glance
- Tasks: Lead a team to deliver outstanding customer service and drive sales performance.
- Company: Join Safestore, a dynamic company focused on customer satisfaction and team development.
- Benefits: Enjoy competitive salary, bonuses, 28 days holiday, and wellness initiatives.
- Why this job: Make a real impact by creating memorable customer experiences and leading a motivated team.
- Qualifications: 2+ years in management, strong leadership, and excellent communication skills.
- Other info: Great career progression opportunities and a supportive work environment.
The predicted salary is between 28800 - 38400 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Department: Region 6
Employment Type: Permanent - Full Time
Location: Clapham
Compensation: GBP 32,000 / year
Description
At Safestore our people make the difference. We thrive on providing outstanding customer service, while selling the right storage solution to our customers. As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You'll lead the way by driving your team's performance and being focused on maximising sales. We greatly value enthusiasm and willingness to learn and by being yourself, you will quickly be part of the Safestore team creating memorable customer experiences and achieving your store's bonus targets.
What we will offer you:
- A structured Manager programme, designed to grow your leadership skills and support your long-term career progression.
- Close management line with our Regional Managers to support and develop you and your sales consultants every step of the way.
- Attractive bonus linked to performance (both individual and team).
- Attractive Sharesave scheme (which, to date, has delivered great returns for our colleagues).
- 28 days paid holiday per year (including bank holidays).
- Enhanced parental leave.
- Pension scheme.
- Healthcare cash plan for all colleagues.
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme.
- Colleague and family discounts on Safestore products and services.
- Employee Assistance Programme.
- GBP XX per annum with real potential for growth linked to career development and performance.
What you will offer us:
- Sales: Achieving your targets by understanding every customer's requirement and advising on the best solution from enquiry through to move in, driving your store's performance (P&L) and achieving targets.
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store's overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Minimum 2 years' experience in a management role, ideally in an operational background and customer facing environment such as retail or consultative sales.
- Be able to lead a team and coach for performance.
- Be able to communicate and build relationships with all stakeholders.
- Have strong commercial acumen.
- Be able to lead your team through the fast-moving storage industry environment.
This is a full time, permanent role (40 hours per week) worked on a rota across 5 out of 7 days. Shifts fall within our opening hours - Monday - Saturday 7:30am-6:30pm (8:30pm on Thursdays) and Sunday 10:00am - 4:00pm.
Store Manager in Clapham employer: Safestore
Contact Detail:
Safestore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Clapham
✨Tip Number 1
Get to know the company inside out! Research Safestore's values, mission, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their brand.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for Store Managers, like how you’d handle team performance or customer complaints. The more you rehearse, the more confident you'll feel when it counts.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past where you’ve motivated a team or improved sales. Be ready to share these stories during your interview to demonstrate that you’re the right fit for leading the Safestore team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Store Manager in Clapham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see how excited you are about leading a team and creating memorable experiences for customers!
Tailor Your Experience: Make sure to highlight your relevant management experience in retail or sales. We’re looking for someone who can lead a team effectively, so share specific examples of how you've motivated others and achieved targets.
Be Yourself: We value authenticity! Don’t be afraid to let your personality come through in your application. Show us who you are and how you would fit into our Safestore family.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our team!
How to prepare for a job interview at Safestore
✨Know Your Stuff
Before the interview, make sure you understand Safestore's values and what they stand for. Familiarise yourself with their customer service approach and how they maximise sales. This will show that you're genuinely interested in the role and ready to contribute.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, focusing on coaching and performance improvement. Be ready to discuss specific situations where your leadership made a difference.
✨Customer Experience is Key
Think about how you can enhance customer experiences at Safestore. Prepare to share ideas on how to identify customer needs and provide exceptional service. This will demonstrate your commitment to putting customers first, which is crucial for the role.
✨Be Yourself
Safestore values enthusiasm and authenticity. During the interview, let your personality shine through. Share your passion for retail and how you can contribute to creating memorable customer experiences. Being genuine will help you connect with the interviewers.