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- Tasks: Lead a friendly team, motivate staff, and ensure exceptional customer service.
- Company: Join Safestore, the UK's largest self-storage group with a supportive culture.
- Benefits: Earn up to £34,500 with bonuses, 28 days holiday, and health perks.
- Why this job: Make a real impact by leading a team and enhancing customer experiences.
- Qualifications: Previous management experience in retail or customer-facing roles required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 34500 £ per year.
Here at Safestore our people make the difference. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.
Basic starting salary: £30,000 per annum. Including a bonus each month which can take you up to £34,500 per annum.
With this position you will be based in one store and required to travel to our local stores in Bath and Bristol (travel expenses paid when traveling to one of the additional stores).
As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales.
This is a full-time, permanent role where you’ll work 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts will fall within our opening hours: Monday to Saturday from 7:30am to 6:30pm (with extended hours on Thursdays until 8:30pm) and Sundays from 10:00am to 4:00pm.
What we will offer you:
- 28 days paid holiday per year (including bank holidays)
- Bonuses of basic monthly salary for achieving targets
- Enhanced parental leave
- Pension scheme
- Healthcare cash plan for all colleagues
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
- Sharesave scheme with huge success historically for our colleagues
- Colleague and family discounts on Safestore products and services
- Employee Assistance Programme
What you will offer us:
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Sales: Achieving your targets by understanding every customer’s requirements, and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Have had previous experience in a management role
- Have an operational background in a customer facing environment such as retail/consultative sales
- Be able to lead a team and coach for performance
- Be able to communicate and build relationships with all stakeholders
- Have strong commercial acumen
- Be able to lead your team through the fast-moving storage industry environment
About Safestore: Safestore is the UK’s largest self-storage group, and part of the FTSE 250. We believe that engaged colleagues, who feel valued by our business, are the foundation of our customer-focused culture. We know our people as individuals, and show respect for each other, enabling everyone to have a voice so that they can bring their full, unique selves to work. We are exceptionally proud that, in 2021 and in 2024 we were awarded the prestigious 'Investors in People’ Platinum accreditation.
Store Manager Designate in Bristol employer: Safestore
Contact Detail:
Safestore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate in Bristol
✨Tip Number 1
Get to know the company! Before your interview, dive into Safestore's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or improved customer service. Being able to share these experiences will demonstrate your ability to lead and inspire others.
✨Tip Number 3
Show off your sales skills! Be ready to discuss how you've achieved targets in the past. Safestore is all about maximising sales, so highlight your commercial acumen and how you can drive performance.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team. This shows you're engaged and eager to learn more about how you can contribute to Safestore's success.
We think you need these skills to ace Store Manager Designate in Bristol
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our friendly team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in management and customer service. Show us how your skills align with what we’re looking for in a Store Manager Designate!
Show Your Passion for Customer Service: We thrive on providing exceptional customer service, so share examples of how you've gone above and beyond for customers in the past. This will help us see your commitment to creating great customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the Safestore team!
How to prepare for a job interview at Safestore
✨Know Your Stuff
Before the interview, make sure you understand Safestore's values and what makes them tick. Familiarise yourself with their customer service approach and how they empower their teams. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Store Manager Designate, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or inspired others. Highlight how you’ve driven performance and achieved targets in previous roles.
✨Customer Service is Key
Safestore prides itself on exceptional customer service. Be ready to discuss how you would enhance the customer experience in your store. Think of specific strategies you could implement to build strong relationships with customers and ensure their needs are met.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
