At a Glance
- Tasks: Lead a team to deliver outstanding customer service and drive sales performance.
- Company: Join Safestore, a leading storage solutions provider with a focus on people.
- Benefits: Enjoy competitive salary, bonus potential, 28 days holiday, and health perks.
- Why this job: Make a real impact by creating memorable customer experiences and developing your leadership skills.
- Qualifications: 2+ years in management, strong communication, and a passion for coaching teams.
- Other info: Dynamic work environment with opportunities for career growth and development.
The predicted salary is between 30000 - 30000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Department: Region 7
Employment Type: Permanent - Full Time
Location: Brentford
Compensation: GBP 30,000 / year
Description
At Safestore our people make the difference. We thrive on providing outstanding customer service, while selling the right storage solution to our customers. As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You'll lead the way by driving your team's performance and being focused on maximising sales. With this position you will be based in one store and required to travel to our local stores (travel expenses paid when traveling to one of the additional stores). We greatly value enthusiasm and willingness to learn and by being yourself, you will quickly be part of the Safestore team creating memorable customer experiences and achieving your store's bonus targets.
What we will offer you:
- A structured Manager programme, designed to grow your leadership skills and support your long-term career progression.
- Close management line with our Regional Managers to support and develop you and your sales consultants every step of the way.
- Attractive bonus linked to performance (both individual and team).
- Attractive Sharesave scheme (which, to date, has delivered great returns for our colleagues).
- 28 days paid holiday per year (including bank holidays).
- Enhanced parental leave.
- Pension scheme.
- Healthcare cash plan for all colleagues.
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme.
- Colleague and family discounts on Safestore products and services.
- Employee Assistance Programme.
- GBP 30,000 per annum with real potential for growth linked to career development and performance.
What you will offer us:
- Sales: Achieving your targets by understanding every customer's requirement and advising on the best solution from enquiry through to move in, driving your store's performance (P&L) and achieving targets.
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store's overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Minimum 2 years' experience in a management role, ideally in an operational background and customer facing environment such as retail or consultative sales.
- Be able to lead a team and coach for performance.
- Be able to communicate and build relationships with all stakeholders.
- Have strong commercial acumen.
- Be able to lead your team through the fast-moving storage industry environment.
This is a full time, permanent role (40 hours per week) worked on a rota across 5 out of 7 days. Shifts fall within our opening hours - Monday - Saturday 7:30am-6:30pm (8:30pm on Thursdays) and Sunday 10:00am - 4:00pm.
Store Manager Designate in Brentford employer: Safestore
Contact Detail:
Safestore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate in Brentford
✨Tip Number 1
Get to know the company inside out! Research Safestore's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the Store Manager role. Highlight your leadership skills and how you've motivated teams in the past to achieve targets.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Safestore family.
We think you need these skills to ace Store Manager Designate in Brentford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Manager role. Highlight your management experience, customer service skills, and any achievements in sales to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading a team and providing exceptional customer service. Share specific examples of how you've motivated teams in the past.
Show Your Personality: We love seeing the real you! Don’t be afraid to let your personality shine through in your application. We value enthusiasm and a willingness to learn, so show us what makes you unique.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Safestore
✨Know Your Stuff
Before the interview, make sure you understand Safestore's values and what they stand for. Familiarise yourself with their customer service approach and how they create memorable experiences. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Store Manager Designate, you'll need to lead and motivate a team. Prepare examples from your past experience where you've successfully coached or developed team members. Highlight how you’ve driven performance and achieved targets in previous roles.
✨Customer Service is Key
Be ready to discuss how you would enhance customer experiences. Think of specific strategies you could implement to ensure exceptional service. This will demonstrate your understanding of the importance of customer relationships in driving sales.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the structured Manager programme or how success is measured in the role. It shows that you're engaged and thinking about your future with the company.