At a Glance
- Tasks: Lead a team to deliver outstanding customer service and drive sales performance.
- Company: Join Safestore, where our people make the difference in a dynamic retail environment.
- Benefits: Enjoy competitive salary, bonus potential, 28 days holiday, and wellness initiatives.
- Other info: Full-time role with excellent career progression opportunities in a supportive environment.
- Why this job: Grow your leadership skills while creating memorable customer experiences and achieving targets.
- Qualifications: 2+ years in management, strong communication, and a passion for coaching teams.
The predicted salary is between 31000 - 31000 € per year.
At Safestore our people make the difference. We thrive on providing outstanding customer service, while selling the right storage solution to our customers. As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales. We greatly value enthusiasm and willingness to learn and by being yourself, you will quickly be part of the Safestore team creating memorable customer experiences and achieving your store’s bonus targets.
What we will offer you:
- A structured Manager programme, designed to grow your leadership skills and support your long-term career progression.
- Close management line with our Regional Managers to support and develop you and your sales consultants every step of the way.
- Attractive bonus linked to performance (both individual and team).
- Attractive Sharesave scheme (which, to date, has delivered great returns for our colleagues).
- 28 days paid holiday per year (including bank holidays).
- Enhanced parental leave.
- Pension scheme.
- Healthcare cash plan for all colleagues.
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme.
- Colleague and family discounts on Safestore products and services.
- Employee Assistance Programme.
- £31,000 per annum with real potential for growth linked to career development and performance.
What you will offer us:
- Sales: Achieving your targets by understanding every customer’s requirement and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Have a minimum of 2 years’ experience in a management role, ideally in an operational background and customer facing environment such as retail or consultative sales.
- Be able to lead a team and coach for performance.
- Be able to communicate and build relationships with all stakeholders.
- Have strong commercial acumen.
- Be able to lead your team through the fast-moving storage industry environment.
This is a full time, permanent role (40 hours per week) worked on a rota across 5 out of 7 days. Shifts fall within our opening hours – Monday – Saturday 7:30am-6:30pm (8:30pm on Thursdays) and Sunday 10:00am – 4:00pm.
Store Manager employer: Safestore Holdings PLC
At Safestore, we pride ourselves on fostering a vibrant work culture where our employees are empowered to excel. As a Store Manager in Edgware, you will benefit from a structured management programme that supports your career growth, alongside attractive bonuses and a comprehensive benefits package including healthcare and wellbeing initiatives. Join us to lead a dedicated team in delivering exceptional customer experiences while enjoying the rewards of your hard work in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company inside out! Research Safestore's values, mission, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Store Manager role and be ready to share specific examples of your leadership and sales successes.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent Safestore's professional image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and team leadership shine through. We want to see how you can bring that energy to our store and motivate your team!
Tailor Your Experience:Make sure to highlight your relevant experience in management and sales. We’re looking for someone who can drive performance, so share specific examples of how you've achieved targets in the past.
Be Yourself:We value authenticity! Don’t be afraid to show your personality in your application. We want to know what makes you unique and how you can contribute to creating memorable customer experiences.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Safestore Holdings PLC
✨Know Your Stuff
Before the interview, make sure you understand Safestore's values and what they stand for. Familiarise yourself with their customer service approach and how they maximise sales. This will show that you're genuinely interested in the role and ready to contribute.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, focusing on coaching and performance improvement. Be ready to discuss specific situations where you’ve driven results through effective leadership.
✨Customer Experience is Key
Think about how you can enhance customer experiences. Be prepared to share ideas on how to identify customer needs and provide exceptional service. This will demonstrate your commitment to creating memorable experiences for customers, which is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured at Safestore. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
