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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales performance.
- Company: Join Safestore, a friendly team dedicated to providing top-notch storage solutions.
- Benefits: Enjoy 28 days paid holiday, bonuses, healthcare cash plans, and discounts.
- Why this job: Be part of a supportive culture that values your individuality and growth.
- Qualifications: Previous management experience in retail or consultative sales is essential.
- Other info: Full-time role with flexible shifts across 5 out of 7 days.
The predicted salary is between 21600 - 36000 £ per year.
Store Manager
Department: Region 13
Employment Type: Permanent – Full Time
Location: Enfield
Compensation: £32,000 / year
Description
Here at Safestore our people make the difference. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.
Basic starting salary: £32,000 per annum. Including a bonus each month which can take you up to £36,800 per annum.
As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales.
We just want you to be yourself, and before you know it you will be part of the Safestore team, dazzling our customers and achieving your store’s bonus targets.
This is a full-time, permanent role where you’ll work 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts will fall within our opening hours: Monday to Saturday from 7:30am to 6:30pm (with extended hours on Thursdays until 8:30pm) and Sundays from 10:00am to 4:00pm.
What we will offer you:
- 28 days paid holiday per year (including bank holidays)
- Bonuses of basic monthly salary for achieving targets
- Enhanced parental leave
- Pension scheme
- Healthcare cash plan for all colleagues
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
- Sharesave scheme with huge success historically for our colleagues
- Colleague and family discounts on Safestore products and services
- Employee Assistance Programme
What you will offer us:
- Sales: Achieving your targets by understanding every customer’s requirements, and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Have had previous experience in a management role
- Have an operational background in a customer facing environment such as retail/consultative sales
- Be able to lead a team and coach for performance
- Be able to communicate and build relationships with all stakeholders
- Have strong commercial acumen
- Be able to lead your team through the fast-moving storage industry environment
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Store Manager employer: Safestore Holdings PLC
Contact Detail:
Safestore Holdings PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the storage industry and Safestore's offerings. Understanding the products and services we provide will help you demonstrate your knowledge during interviews and show how you can effectively lead a team in delivering exceptional customer service.
✨Tip Number 2
Highlight your previous management experience by preparing specific examples of how you've successfully led teams in the past. Be ready to discuss your coaching techniques and how you've motivated your team to achieve sales targets, as this is crucial for the Store Manager role.
✨Tip Number 3
Network with current or former employees of Safestore if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate that you're a great fit for our team.
✨Tip Number 4
Prepare to discuss your strategies for maximising customer experience. Think about how you would handle various customer scenarios and how you would ensure your team maintains high store standards, as these are key responsibilities of a Store Manager.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience and customer-facing roles. Emphasise any achievements in sales and team leadership that align with the Store Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples of how you've motivated teams in the past and achieved sales targets.
Highlight Relevant Skills: In your application, focus on skills such as communication, coaching, and commercial acumen. Use keywords from the job description to demonstrate that you understand what the role entails.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Safestore Holdings PLC
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached team members or improved performance through effective leadership.
✨Understand Customer Service Excellence
Since customer experience is key for Safestore, be ready to discuss how you would enhance customer service in the store. Think of specific strategies you've implemented before that resulted in positive customer feedback or increased sales.
✨Know Your Numbers
Familiarise yourself with basic P&L concepts and be prepared to discuss how you can drive store performance. Highlight any previous experience where you met or exceeded sales targets and how you achieved those results.
✨Demonstrate Strong Communication Skills
Effective communication is crucial for building relationships with both your team and customers. Be prepared to share examples of how you've successfully communicated with stakeholders in the past, especially in challenging situations.
