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- Tasks: Lead a friendly team to deliver exceptional customer service and drive sales.
- Company: Join Safestore, where our people make the difference in a supportive environment.
- Benefits: Enjoy competitive salary, bonuses, 28 days holiday, and health perks.
- Why this job: Make an impact by motivating your team and enhancing customer experiences.
- Qualifications: Previous management experience in retail or customer-facing roles required.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 30000 - 34500 £ per year.
Here at Safestore our people make the difference. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.
As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales. This is a full-time, permanent role where you’ll work 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts will fall within our opening hours: Monday to Saturday from 7:30am to 6:30pm (with extended hours on Thursdays until 8:30pm) and Sundays from 10:00am to 4:00pm.
What we will offer you:
- 28 days paid holiday per year (including bank holidays)
- Bonuses of basic monthly salary for achieving targets
- Enhanced parental leave
- Pension scheme
- Healthcare cash plan for all colleagues
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
- Sharesave scheme with huge success historically for our colleagues
- Colleague and family discounts on Safestore products and services
- Employee Assistance Programme
What you will offer us:
- Sales: Achieving your targets by understanding every customer’s requirements, and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Have had previous experience in a management role
- Have an operational background in a customer facing environment such as retail/consultative sales
- Be able to lead a team and coach for performance
- Be able to communicate and build relationships with all stakeholders
- Have strong commercial acumen
- Be able to lead your team through the fast-moving storage industry environment
Store Manager in Stevenage employer: Safestore Holdings PLC
Contact Detail:
Safestore Holdings PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Stevenage
✨Tip Number 1
Get to know the company culture! Before your interview, check out Safestore's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved customer service. This will help you demonstrate your management skills and how you can drive performance at Safestore.
✨Tip Number 3
Prepare questions for your interview! Ask about their approach to customer service or how they support team development. This shows you're engaged and ready to contribute to the store's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Safestore team.
We think you need these skills to ace Store Manager in Stevenage
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our friendly team.
Tailor Your Experience: Make sure to highlight your relevant experience in management and customer service. We’re looking for someone who can lead a team and drive performance, so connect your past roles to what we’re after in the Store Manager position.
Be Specific About Achievements: Use specific examples to demonstrate how you’ve achieved targets or improved customer experiences in previous roles. We love numbers and success stories, so share those wins with us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Safestore Holdings PLC
✨Know Your Stuff
Before the interview, make sure you understand Safestore's values and what makes them tick. Familiarise yourself with their customer service approach and how they drive sales. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or inspired your team. Highlight how you’ve driven performance and achieved targets in previous roles.
✨Customer Service is Key
Be ready to discuss how you would enhance customer experience at Safestore. Think of specific strategies you could implement to ensure exceptional service and build strong customer relationships. This shows you’re proactive and customer-focused.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, store goals, or how success is measured. This not only shows your interest but also helps you gauge if the role is the right fit for you.
