At a Glance
- Tasks: Lead a team to deliver outstanding customer service and drive store performance.
- Company: Join Safestore, where our people make the difference in a dynamic retail environment.
- Benefits: Enjoy competitive salary, bonus potential, 28 days holiday, and wellness initiatives.
- Other info: Full-time role with excellent career progression opportunities and supportive management.
- Why this job: Grow your leadership skills while making a real impact on customer experiences.
- Qualifications: 2 years management experience in retail or customer-facing roles required.
The predicted salary is between 29000 - 29000 £ per year.
At Safestore our people make the difference. We thrive on providing outstanding customer service, while selling the right storage solution to our customers. As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales. We greatly value enthusiasm and willingness to learn and by being yourself, you will quickly be part of the Safestore team creating memorable customer experiences and achieving your store’s bonus targets.
What we will offer you:
- A structured Manager programme, designed to grow your leadership skills and support your long-term career progression.
- Close management line with our Regional Managers to support and develop you and your sales consultants every step of the way.
- Attractive bonus linked to performance (both individual and team).
- Attractive Sharesave scheme (which, to date, has delivered great returns for our colleagues).
- 28 days paid holiday per year (including bank holidays).
- Enhanced parental leave.
- Pension scheme.
- Healthcare cash plan for all colleagues.
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme.
- Colleague and family discounts on Safestore products and services.
- Employee Assistance Programme.
- £29,000 per annum with real potential for growth linked to career development and performance.
What you will offer us:
- Sales: Achieving your targets by understanding every customer’s requirement and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Minimum 2 years’ experience in a management role, ideally in an operational background and customer facing environment such as retail or consultative sales.
- Be able to lead a team and coach for performance.
- Be able to communicate and build relationships with all stakeholders.
- Have strong commercial acumen.
- Be able to lead your team through the fast-moving storage industry environment.
This is a full time, permanent role (40 hours per week) worked on a rota across 5 out of 7 days. Shifts fall within our opening hours – Monday – Saturday 7:30am-6:30pm (8:30pm on Thursdays) and Sunday 10:00am – 4:00pm.
Store Manager in Shoreham-by-Sea employer: Safestore Holdings PLC
At Safestore, we pride ourselves on fostering a vibrant work culture where our employees are empowered to excel. As a Store Manager in Shoreham, you will benefit from a structured management programme that supports your leadership development and career progression, alongside attractive bonuses and a comprehensive benefits package including healthcare and wellbeing initiatives. Join us to be part of a team that values enthusiasm, encourages personal growth, and rewards performance, all while creating memorable customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Shoreham-by-Sea
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Safestore Holdings PLC, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Safestore Holdings PLC!
We think you need these skills to ace Store Manager in Shoreham-by-Sea
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Safestore Holdings PLC, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Safestore Holdings PLC and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Safestore Holdings PLC that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Safestore Holdings PLC
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
