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- Tasks: Lead a team to deliver exceptional customer service and drive sales performance.
- Company: Join Safestore, where our people make the difference in a supportive environment.
- Benefits: Enjoy a competitive salary, bonus potential, and 28 days paid holiday.
- Other info: Dynamic role with opportunities for career progression and personal development.
- Why this job: Grow your leadership skills while making a real impact on customer experiences.
- Qualifications: 2 years of management experience in retail or customer-facing roles.
The predicted salary is between 30000 - 30000 £ per year.
At Safestore our people make the difference. We thrive on providing outstanding customer service, while selling the right storage solution to our customers. As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales.
With this position you will be based in one store and required to travel to our local stores in Edinburgh Leith, Edinburgh Fort Kinnaird and Edinburgh Gyle (travel expenses paid when traveling to one of the additional stores). We greatly value enthusiasm and willingness to learn and by being yourself, you will quickly be part of the Safestore team creating memorable customer experiences and achieving your store’s bonus targets.
What we will offer you:
- A structured Manager programme, designed to grow your leadership skills and support your long-term career progression.
- Close management line with our Regional Managers to support and develop you and your sales consultants every step of the way.
- Attractive bonus linked to performance (both individual and team).
- Attractive Sharesave scheme (which, to date, has delivered great returns for our colleagues).
- 28 days paid holiday per year (including bank holidays).
- Enhanced parental leave.
- Pension scheme.
- Healthcare cash plan for all colleagues.
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme.
- Colleague and family discounts on Safestore products and services.
- Employee Assistance Programme.
- £30,000 per annum with real potential for growth linked to career development and performance.
What you will offer us:
- Sales: Achieving your targets by understanding every customer’s requirement and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Have a minimum of 2 years’ experience in a management role, ideally in an operational background and customer facing environment such as retail or consultative sales.
- Be able to lead a team and coach for performance.
- Be able to communicate and build relationships with all stakeholders.
- Have strong commercial acumen.
- Be able to lead your team through the fast-moving storage industry environment.
This is a full time, permanent role (40 hours per week) worked on a rota across 5 out of 7 days. Shifts fall within our opening hours – Monday – Saturday 7:30am-6:30pm (8:30pm on Thursdays) and Sunday 10:00am – 4:00pm.
Store Manager Designate in Edinburgh employer: Safestore Holdings PLC
Contact Detail:
Safestore Holdings PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Safestore. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Store Manager role, especially around leadership and customer service. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! Safestore values enthusiasm and authenticity, so don’t be afraid to let your true self shine during the interview. Share your passion for customer service and how you motivate teams – it’ll make you stand out from the crowd.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager Designate in Edinburgh
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing outstanding customer service and leading a team. Share your experiences that highlight your passion for retail and helping customers.
Tailor Your CV: Make sure your CV is tailored to the Store Manager Designate role. Highlight your management experience and any achievements in sales or customer service. We love seeing how you've made a difference in previous roles, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Safestore team right from the start!
How to prepare for a job interview at Safestore Holdings PLC
✨Know Your Stuff
Before the interview, make sure you understand Safestore's values and what they stand for. Familiarise yourself with their customer service approach and how they maximise sales. This will show that you're genuinely interested in the role and ready to contribute.
✨Showcase Your Leadership Skills
As a Store Manager Designate, you'll need to lead a team effectively. Prepare examples of how you've motivated and coached your team in previous roles. Highlight specific instances where your leadership made a difference in performance or customer satisfaction.
✨Demonstrate Customer Focus
Be ready to discuss how you would enhance customer experiences at Safestore. Think of ways you've gone above and beyond for customers in the past and be prepared to share those stories. This will illustrate your commitment to exceptional service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the structured Manager programme or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.