At a Glance
- Tasks: Lead a team to deliver outstanding customer service and drive sales performance.
- Company: Join Safestore, where our people make the difference in a dynamic environment.
- Benefits: Enjoy competitive salary, bonuses, 28 days holiday, and wellness initiatives.
- Other info: Structured career progression and supportive management team to help you succeed.
- Why this job: Grow your leadership skills while creating memorable customer experiences.
- Qualifications: 2 years management experience in retail or customer-facing roles required.
The predicted salary is between 31000 - 43400 £ per year.
At Safestore our people make the difference. We thrive on providing outstanding customer service, while selling the right storage solution to our customers. As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales. We greatly value enthusiasm and willingness to learn and by being yourself, you will quickly be part of the Safestore team creating memorable customer experiences and achieving your store’s bonus targets.
What we will offer you:
- A structured Manager programme, designed to grow your leadership skills and support your long-term career progression.
- Close management line with our Regional Managers to support and develop you and your sales consultants every step of the way.
- Attractive bonus linked to performance (both individual and team).
- Attractive Sharesave scheme (which, to date, has delivered great returns for our colleagues).
- 28 days paid holiday per year (including bank holidays).
- Enhanced parental leave.
- Pension scheme.
- Healthcare cash plan for all colleagues.
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme.
- Colleague and family discounts on Safestore products and services.
- Employee Assistance Programme.
- £XX per annum with real potential for growth linked to career development and performance.
What you will offer us:
- Sales: Achieving your targets by understanding every customer’s requirement and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Minimum 2 years’ experience in a management role, ideally in an operational background and customer facing environment such as retail or consultative sales.
- Be able to lead a team and coach for performance.
- Be able to communicate and build relationships with all stakeholders.
- Have strong commercial acumen.
- Be able to lead your team through the fast-moving storage industry environment.
This is a full time, permanent role (40 hours per week) worked on a rota across 5 out of 7 days. Shifts fall within our opening hours – Monday – Saturday 7:30am-6:30pm (8:30pm on Thursdays) and Sunday 10:00am – 4:00pm.
Store Manager in Edgware employer: Safestore Holdings PLC
At Safestore, we pride ourselves on fostering a vibrant work culture where our employees are empowered to excel. As a Store Manager in Edgware, you will benefit from a structured management programme that supports your leadership development and career progression, alongside attractive performance-linked bonuses and a comprehensive benefits package. Join us to be part of a team that values enthusiasm, encourages personal growth, and prioritises exceptional customer service, all while enjoying a supportive environment that promotes wellbeing and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Edgware
✨Tip Number 1
Get to know the company inside out! Research Safestore's values, mission, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely gets their vibe.
✨Tip Number 2
Practice your leadership stories! Think of times you've motivated a team or turned around a tough situation. Be ready to share these experiences during your interview to demonstrate your management skills and how you can drive performance.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. Safestore is all about creating memorable experiences, so make sure they see that you can do just that.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Edgware
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and team leadership shine through. We want to see how you can bring that energy to the Store Manager role at Safestore!
Tailor Your Experience:Make sure to highlight your relevant experience in management and customer-facing roles. We’re looking for specific examples of how you've motivated teams and achieved sales targets, so don’t hold back!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique approach to building relationships with customers and leading a team. This will help us see how you fit into our Safestore culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining the Safestore family!
How to prepare for a job interview at Safestore Holdings PLC
✨Know Your Stuff
Before the interview, make sure you understand Safestore's values and what makes their customer service stand out. Familiarise yourself with their products and services so you can discuss how you would help customers find the right storage solutions.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in the past. Highlight your coaching techniques and how you've motivated your team to achieve targets. This will demonstrate that you can inspire others and drive performance.
✨Customer Experience is Key
Prepare to discuss how you would enhance customer experiences in the store. Think of scenarios where you turned a negative experience into a positive one, as this shows your commitment to exceptional service and relationship-building.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the structured Manager programme or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
