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- Tasks: Lead a friendly team to deliver exceptional customer service and drive sales.
- Company: Join Safestore, where our people make the difference in a supportive environment.
- Benefits: Enjoy 28 days holiday, bonuses, healthcare, and discounts for you and your family.
- Why this job: Make an impact by motivating your team and enhancing customer experiences every day.
- Qualifications: Previous management experience in retail or customer-facing roles is essential.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
The predicted salary is between 28800 - 38400 £ per year.
Here at Safestore our people make the difference. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.
As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales. This is a full-time, permanent role where you’ll work 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts will fall within our opening hours: Monday to Saturday from 7:30am to 6:30pm (with extended hours on Thursdays until 8:30pm) and Sundays from 10:00am to 4:00pm.
What we will offer you:
- 28 days paid holiday per year (including bank holidays)
- Bonuses of basic monthly salary for achieving targets
- Enhanced parental leave
- Pension scheme
- Healthcare cash plan for all colleagues
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
- Sharesave scheme with huge success historically for our colleagues
- Colleague and family discounts on Safestore products and services
- Employee Assistance Programme
What you will offer us:
- Sales: Achieving your targets by understanding every customer’s requirements, and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.
A successful Store Manager will:
- Have had previous experience in a management role
- Have an operational background in a customer facing environment such as retail/consultative sales
- Be able to lead a team and coach for performance
- Be able to communicate and build relationships with all stakeholders
- Have strong commercial acumen
- Be able to lead your team through the fast-moving storage industry environment
Store Manager in City of London employer: Safestore Holdings PLC
Contact Detail:
Safestore Holdings PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in City of London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Safestore's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved customer service. This will help you demonstrate your management skills and how you can drive performance at Safestore.
✨Tip Number 3
Prepare questions for your interview! Ask about team dynamics, sales targets, or how they support employee development. This shows you're engaged and ready to contribute to the store's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Safestore team. Don’t miss out on this opportunity!
We think you need these skills to ace Store Manager in City of London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about creating a welcoming environment at Safestore.
Tailor Your Application: Make sure to tailor your application to the Store Manager role. Highlight your previous management experience and how it relates to leading a team in a customer-facing environment. We love seeing how your skills can help us achieve our goals!
Highlight Customer Service Skills: Since exceptional customer service is key for us, make sure to showcase any relevant experiences where you've gone above and beyond for customers. This will show us that you understand the importance of building great customer relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing company culture!
How to prepare for a job interview at Safestore Holdings PLC
✨Know Your Stuff
Before the interview, make sure you understand Safestore's values and what makes their customer service stand out. Familiarise yourself with their products and services so you can confidently discuss how you would help customers find the right storage solutions.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully coached a team or improved performance. Highlight your ability to build relationships and communicate effectively with both your team and customers.
✨Demonstrate Customer Focus
Think of specific instances where you've gone above and beyond for a customer. Be ready to share these stories during the interview to illustrate your commitment to exceptional customer service and how you can enhance the customer experience at Safestore.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, like a difficult customer or a team member not meeting targets. Practice your responses to these scenarios, focusing on your problem-solving skills and how you would maintain store standards while driving sales.
