At a Glance
- Tasks: Support teams by managing data, communications, and financial requests while ensuring confidentiality.
- Company: Join the City of York Council, dedicated to community support and development.
- Benefits: Enjoy flexible working, generous leave, health initiatives, and continuous learning opportunities.
- Other info: Hybrid working available; roles vary based on team needs.
- Why this job: Make a difference in your community while developing valuable skills in a supportive environment.
- Qualifications: Strong organisational skills, attention to detail, and effective communication are key.
The predicted salary is between 24000 - 36000 £ per year.
The City Of York Council\'s Corporate Business Support Service is offering opportunities to join the team as a Business Support Assistant in the areas listed below.
22.2 hours per week – permanent contract supporting the Specialist Teaching Team under the Education and Skills Directorate.
22.2 hours per week (Mon, Tue, Wed) – fixed term contract (to 23 October 2026), supporting the Child Protection Conferences team within children’s social care.
22.2 hours per week – fixed term contract (to end of March 2026) supporting the adult social care team.
What You’ll Do
- Add and extract data from various databases and electronic case management systems.
- Monitor and manage shared mailboxes.
- Communicate effectively with a variety of internal and external stakeholders, including parents.
- Support with financial requests such as purchase orders and new supplier processes.
- Maintain data and produce reports.
- Organise and minute meetings, ensuring papers are prepared and distributed in advance.
- Handle confidential and sensitive information with professionalism at all times.
What We’re Looking For
- Strong organisational skills with the ability to prioritise effectively.
- Attention to detail to ensure accurate data entry.
- Clear and confident communication skills, with the ability to build positive working relationships with various stakeholders.
- A knowledge of purchasing processes desirable but not essential.
- Comfortable using digital tools and open to learning new technology, including AI.
- A pro-active, detail-oriented approach and a commitment to supporting service delivery.
Please note on your application supporting statement if you wish to be considered for one, or all roles.
Although the roles are hybrid, during the initial training and induction period, the successful candidate will spend most of their time in the office.
Child protection conferences require the minute taker to be in attendance at West Offices and the nature of this role will involve highly confidential information about vulnerable service users, particularly in relation to child protection and safeguarding, therefore we recommend candidates consider this prior to applying.
This post is not suitable as a job share opportunity.
Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
Contacts by Role
- Specialist Teaching Team Role — Tina Wynne at Tina.Wynne@york.gov.uk
- Child Protection Conferences Role — Alan Warren-Dolman at Alan.Warren-Dolman@york.gov.uk
- Adult Social Care Role — Vicky Goulden at Vicky.Goulden@york.gov.uk
Closing date: Sunday 19 October 2025 at 12 midnight
Interview date: Week commencing 28 October 2025
Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.
Note: This content reflects general job posting information and is for awareness of opportunities within the City of York Council.
Business Support Assistants employer: Safer York Partnership
The City of York Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its Business Support Assistants. With a strong commitment to employee wellbeing, the Council offers generous annual leave, access to the Local Government Pension Scheme, and a variety of health and wellbeing initiatives. Employees benefit from flexible working arrangements, continuous learning opportunities, and a culture that values community engagement, making it a rewarding place to contribute to meaningful public service.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistants
✨Tip Number 1
Get to know the role and the team! Research the City of York Council and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Business Support Assistant. Personal connections can make a big difference!
✨Tip Number 3
Prepare for those interviews! Think about how your skills match the job description, especially around data management and communication. Practise answering common interview questions and be ready to discuss specific examples from your past work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to mention which roles you’re interested in – clarity is key!
We think you need these skills to ace Business Support Assistants
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the specific role you're applying for. Highlight your relevant skills and experiences that match the job description, especially around data management and communication.
Showcase Your Organisational Skills:Since strong organisational skills are key for this role, give examples of how you've successfully managed tasks or projects in the past. This will help us see how you can prioritise effectively in a busy environment.
Be Clear and Confident:When writing your supporting statement, communicate clearly and confidently. Use straightforward language and ensure your points are easy to follow, as this reflects your ability to build positive working relationships.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role you want. Plus, it’s super easy!
How to prepare for a job interview at Safer York Partnership
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Assistant. Familiarise yourself with tasks like data entry, managing shared mailboxes, and supporting financial requests. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since strong organisational skills are key for this position, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise effectively and maintain attention to detail, especially when handling sensitive information.
✨Communicate Clearly and Confidently
Effective communication is crucial for this role, so practice articulating your thoughts clearly. Think about how you would explain complex information to different stakeholders, including parents and colleagues. You might even want to role-play with a friend to boost your confidence.
✨Embrace Technology
As the role involves using various digital tools, be prepared to discuss your comfort level with technology and any experience you have with electronic case management systems. If you're open to learning new tech, mention that too! It shows you're adaptable and ready to grow in the role.
