Alliance Manager

Who we are

Safer London provides consistent, trauma-informed support to children, young people and parents/carers who’ve already experienced harm. Through specialist one-to-one support we support them move from crisis to stability, and from harm to hope.

We support young Londoners affected by a range of harms, including criminal exploitation, sexual exploitation and sexual violence, violence in the community and peer-to-peer harm. Our work happens in the community - wherever the young Londoner feels safe and comfortable. This could be a school, park, café, or another safe place.

Who you are

You are a highly organised and proactive professional who enjoys bringing people together to achieve shared objectives. You are equally comfortable building relationships with senior stakeholders, coordinating complex pieces of work and ensuring delivery against agreed priorities.

You will have experience of managing partnerships, programmes, projects, contracts or commissioned services and be confident working across organisational boundaries. You can maintain oversight of multiple workstreams, monitor progress against plans, identify risks and dependencies, and ensure actions are delivered on time.

With strong communication skills, you are solutions-focused, adaptable and thrive in environments where collaboration, organisation and continuous improvement are key to success.

Most importantly, you share our commitment to improving outcomes for children and young people affected by violence and exploitation.

What the role involves

The Alliance Manager plays a central role in coordinating the Violence and Exploitation Support Service (VESS), a pan-London partnership supporting young people affected by violence and exploitation.

Working closely with partners, commissioners and stakeholders, you will support governance, performance oversight and effective partnership working across the service. You will also coordinate programme activity, oversee action plans and support implementation, transition and service development work during a significant period of change.

This role is ideal for someone who enjoys bringing people together, driving delivery and ensuring projects, partnerships and priorities stay on track.

Key Responsibilities

Alliance Leadership and Partnership Management

• Act as the lead coordinator for the Alliance Management Team (AMT) and Alliance Leadership Team (ALT), overseeing meeting governance, agendas, reporting, action tracking and communication between both groups to support effective decision-making, accountability and delivery across the Alliance.

• Develop and maintain strategic relationships with Alliance partners, commissioners, statutory agencies and other key stakeholders to support effective delivery, collaboration and service development.

• Lead stakeholder engagement and representation on behalf of the Alliance, ensuring effective communication, influence and collaboration across governance, partnership and external forums.

• Produce and coordinate high-quality reports, papers and presentations on performance, outcomes, risks, learning and progress against agreed objectives.

Programme and Contract Oversight

• Provide oversight of delivery across the Alliance, ensuring implementation plans remain on track and that risks, dependencies and opportunities are proactively identified and managed to achieve agreed objectives.

• Provide oversight of Alliance performance, coordinating the collection, analysis and reporting of data and intelligence to monitor outcomes, assure contract compliance and support effective decision-making.

• Provide oversight of contract delivery, working with partners to ensure services are delivered in line with contractual commitments, quality standards and commissioner expectations.

Programme Management, Development and Transition

• Coordinate and support programme, implementation and organisational development activities, maintaining project plans, delivery schedules, action logs and risk registers.

• Chair and facilitate some working groups, task and finish groups and project meetings, ensuring clear actions, accountability and progress against agreed objectives.

• Support service development, implementation and transition activity.

• Provide project management support for strategic and operational priorities, ensuring that actions are delivered within agreed timescales and that progress is effectively monitored and reported.

General

• Coordinate contract closure, transition and handover activity where required, ensuring contractual deliverables are completed, outcomes evidenced and learning captured.

• Undertake any other duties commensurate with the responsibilities and grade of the post.

Person Specification

Skills and Experience

1- Experience of managing multi-agency programmes, projects or partnerships (Essential)

2- Experience of implementing and monitoring contracts, commissioned services or grant-funded programmes (Essential)

3- Experience of project management, implementation planning or service mobilisation within a complex environment (Essential)

4- Experience of coordinating organisational change, service development, implementation or transition activity (Desirable)

5- Strong communication skills with experience of preparing high-quality reports and delivering presentations to senior stakeholders (Essential)

6- Strong organisational skills with the ability to manage competing priorities, multiple workstreams and deadlines (Essential)

7- Experience of facilitating and chairing meetings, working groups or multi-agency forums (Essential)

Knowledge

8- Knowledge of governance and accountability frameworks within voluntary, community or public sector settings (Desirable)

9- Knowledge of commissioning environments and contract management processes (Essential)

10- Knowledge of project management and programme delivery approaches (Essential)

Values and Attributes

11- Commitment to diversity, equity and inclusion (Essential)

12- Ability to build effective relationships and work collaboratively across organisational boundaries (Essential)

14- Demonstrates integrity, professionalism and accountability (Essential)

15- Proactive, solution-focused and able to use initiative (Essential)

16- Adaptable and resilient when operating in complex and changing environments (Essential)

Additional Considerations

• We are committed to protecting and promoting the welfare of children and young people and expect anyone who works or volunteers with us to share this commitment. A DBS check will be required for this role.

• Safer London is an agile working organisation. This means employees can work from different locations, including home, office and community locations where the work allows. Agile working arrangements will be agreed with the line manager.

• Safer London understands that resilience is a skill that develops over time and recognises and supports the role of self-care in developing resilience.