Support Worker

My client is a well-established provider of high-quality care to young people (aged 16 to 18), offering Supported Living accommodation for young people. The role involves working directly with young people who may have experienced trauma, family breakdowns or care leaving, helping them to develop social skills, access education, training and employment.

In return for hard work and commitment, you can expect competitive pay and conditions, a range of benefits, a high-quality induction, and ongoing training and development.

The Support Worker will be responsible for:

• Providing emotional and practical support to young people in a non-judgmental, compassionate manner.
• Encouraging the development of independent living skills (e.g., cooking, budgeting, time management, and personal care).
• Assisting young people in accessing education, training, employment, and community services.
• Working alongside each young person to create personalised support plans, focusing on their strengths and areas of development.
• Promoting a positive, respectful, and safe environment while maintaining professional boundaries.
• Offering ongoing mentoring and guidance to build the confidence and resilience of young people.
• Responding to young people's needs, ensuring all support is delivered in line with safeguarding policies and Ofsted regulations.
• Ensuring that all safeguarding procedures are followed in accordance with Ofsted and company policies.
• Monitoring and recording incidents, behaviours, and interventions, ensuring accurate documentation is kept.
• Supporting young people with their emotional and behavioural needs, implementing behaviour management strategies as appropriate.
• Being vigilant in recognising and reporting any safeguarding concerns to designated safeguarding leads.
• Maintaining a clean, safe, and welcoming environment within the accommodation.
• Ensuring young people are aware of and comply with house rules, promoting positive behaviour and respect for the living space.
• Supporting with conflict resolution between residents, promoting communication and problem-solving.

The ideal candidate for the Support Worker will have:

• Experience working with vulnerable young people or in a supported accommodation/residential setting.
• Knowledge of safeguarding and child protection procedures.
• Understanding of the challenges faced by young people in care or at risk of homelessness.
• Ability to work flexibly, including evenings, weekends, and holidays.
• Strong communication, interpersonal, and relationship-building skills.
• Ability to work independently and as part of a team.
• Empathetic, patient, and resilient with the ability to manage challenging behaviours.
• Enthusiastic about making a positive difference in the lives of young people.
• Highly organised, with attention to detail in record-keeping and report writing.
• A positive role model for young people, promoting independence and confidence.
• Full UK Driver's Licence and willingness to add Business Insurance to their current policy.

Our client offers job satisfaction, long-term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications, and a range of specially developed benefits:

• Competitive salary and pension scheme.
• Opportunities for professional development and training.
• Supportive and inclusive working environment.
• Well-being hours and your birthday off.

If you have the relevant experience and are based in the Stoke on Trent area and would like to learn more, then please contact SaferHandCare and ask for Anna Ashley. Alternatively, submit your application for consideration.

Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies.