Children\'s Residential Team Leader in Shrewsbury

Children\’s Services Team Leader

Location: Telford

Pay: £14.22 per hour + £67.50 per sleep in

My client is a well‑known, national Children’s Residential Care Company. Renowned in the sector, it offers a range of services including modern residential care for children, young people and adults, and operates a significant range of supported living schemes that include individual flats, houses and group accommodation arrangements. The company believes that no child should be disadvantaged and that all children should be part of a community.

This is an excellent opportunity for a Team Leader to join the Children’s Home in Telford, which has been rated as \”GOOD\” with Ofsted and works extremely well with external agencies including local authorities.

In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, a high‑quality induction and ongoing training and development.

Key Responsibilities

• Leading and supervising a team of care staff in Telford children’s residential home.
• Providing guidance, support and mentorship to staff.
• Ensuring the team adheres to policies, procedures and safeguarding regulations.
• Conducting staff meetings, appraisals and performance reviews.
• Supporting with staff rotas and shift planning.
• Ensuring the wellbeing, safety and welfare of the young people in the home.
• Responding appropriately to any incidents, safeguarding concerns or disclosures.
• Providing emotional and practical support to children, ensuring their needs are met.
• Creating and maintaining care plans tailored to individual children’s needs.
• Encouraging children’s independence, life skills and positive behaviours.
• Supporting with education, activities and social engagement.
• Addressing and managing challenging behaviours using de‑escalation techniques.
• Maintaining accurate records of children’s care plans, daily logs and incidents.
• Ensuring compliance with Ofsted regulations and Children’s Home Standards.
• Completing risk assessments and following health and safety protocols.
• Monitoring and ensuring compliance with legislation and organisational policies.
• Participating in inspections and audits, providing evidence of good practice.
• Working alongside social workers, therapists, teachers and healthcare professionals.
• Attending and contributing to multi‑disciplinary meetings.

Ideal Candidate

• NVQ Level 3/4 Residential Childcare.
• Experience working within a Children’s setting, at least 2 years.
• Experience in a supervisory or leadership role.
• Safeguarding training and knowledge of child‑protection procedures.
• Empathy, patience and resilience when working with vulnerable children.
• Strong communication and interpersonal skills.
• Ability to handle challenging behaviours effectively.
• Excellent organisational and administrative skills.

Benefits

• Employee Assistance Service, including free & confidential advice on a range of issues including medical, financial, housing, legal and tax.
• Pension contributions.
• Professional training, development and career pathways.
• Well‑being programme.
• Recommend a Friend scheme.
• Long Service Awards.

If you have the relevant experience and are based in the Telford area and would like to learn more, please contact SaferHandCare and ask for Anna Ashley, or submit your application for consideration.

Please note SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but we may contact you regarding other suitable vacancies.