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- Tasks: Coordinate transport operations and provide exceptional customer service to a global clientele.
- Company: Join a well-established, family-run business in the automotive industry.
- Benefits: Competitive salary, generous holiday, pension scheme, and excellent training opportunities.
- Other info: Enjoy a relaxed, friendly culture with hands-on management support.
- Why this job: Be part of a growing team and make a real impact in logistics.
- Qualifications: Experience in logistics coordination or customer service is preferred.
The predicted salary is between 28000 - 37000 £ per year.
The driving force behind smooth, efficient transport operations and great customer service! I am working with a global, well-established and family-run business within the automotive industry – more specifically commercial vehicle supply, export, and freight forwarding. Passionate about quality and committed to exceptional customer service, my client has continued to grow consistently over the past 30+ years, supplying vehicles to customers across the UK and worldwide. With the business going from strength to strength, this is a genuinely exciting time to join the team, and they are now looking to welcome a new Transport Coordinator to support their busy and fast-paced sales and operations department.
GBP28,000 - GBP37,000 DOE
Monday to Friday 8:00am - 5:30pm Weekend working on a rota basis (approx. 1 in 4 weekends - relaxed/remote)
As the Transport Coordinator, you will join a friendly, collaborative team and act as the first point of contact for customers – whether in person, over the phone, via email, or WhatsApp. The customer base is global and varied, so efficiency, professionalism, and excellent communication are key. In addition to managing inbound enquiries, you will play a vital support role across sales administration, exports, logistics coordination, and office operations, helping to ensure vehicles are correctly prepared, documented and transported to their destination efficiently.
Typical duties will include:
- Liaising with customers worldwide via phone, email, and WhatsApp (no additional languages required – translators used where needed).
- Handling customer queries promptly and professionally for both new and existing clients.
- Sales order processing, preparing quotations, and following up sales leads (no hard sales or targets).
- Advertising and uploading vehicle stock online, including photos and written descriptions.
- Account management and maintaining strong customer relationships.
- Coordinating transport planning and logistics – including checking and confirming what loads/vehicles are going where and ensuring correct allocation to transport schedules.
- Managing export processes end-to-end, including completion of all export documentation, customs paperwork, and shipping paperwork requirements.
- Liaising with transport providers, freight forwarders, and internal teams to ensure smooth delivery schedules.
- Generating documentation, including invoices (pro-forma), vehicle paperwork, and export documentation.
- General freight forwarding and export administration.
- Handling data input accurately across internal systems.
- Managing the vehicle key system (tracking, signing keys in and out).
- General office administration: scanning, filing, emails, logbooks, and record keeping.
- Producing reports using Excel and assisting with administrative projects as required.
- Working collaboratively with the wider office team and supporting ad-hoc tasks when needed.
- Maintaining accurate customer records in line with GDPR and confidentiality requirements.
- Assisting with vehicle handovers and sales completion.
To be successfully shortlisted, you will ideally have previous experience in logistics coordination/export administration, and you will naturally demonstrate a proactive, organised and service-driven approach. In addition to this experience in general office administration/sales coordination/sales support/customer service would also be welcomed.
To succeed in this role, you will also have:
- Strong IT skills, with confidence using Microsoft Office (especially Excel) and internal systems.
- Excellent written communication skills, with strong grammar and attention to detail.
- Proven ability to multi-task and prioritise effectively in a fast-paced environment.
- Good numerical skills and experience handling invoices or quotations.
- A meticulous and accurate working style.
- Strong problem-solving skills and the confidence to use your own initiative.
- A personable, confident manner and a genuine enjoyment of customer interaction.
- A flexible, team-focused attitude and willingness to support colleagues when required.
Additional Information:
- Statutory Sick Pay
- 20 days holiday + Bank Holidays
- Maternity Leave
- Pension scheme
- On-site car parking
- Christmas period shutdown
- Excellent training and development opportunities
- Generous performance-based pay reviews
- Relaxed, friendly, and supportive working culture
- Hands-on, approachable management team
Logistics Coordinator in England employer: Safer Hand Solutions
Contact Detail:
Safer Hand Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and transport industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their customer service ethos and logistics processes. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Transport Coordinator, you'll be the first point of contact for customers. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle queries professionally.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Logistics Coordinator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Logistics Coordinator role. Highlight any relevant experience in logistics, customer service, or office administration. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills: Since you'll be the first point of contact for customers, it's crucial to demonstrate your excellent written communication skills. Pay attention to grammar and clarity in your application – it reflects your attention to detail, which is key for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your documents!
How to prepare for a job interview at Safer Hand Solutions
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and recent achievements in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in joining their team.
✨Showcase Your Communication Skills
As a Transport Coordinator, excellent communication is key. Prepare examples from your past experiences where you successfully handled customer queries or collaborated with teams. Practising clear and concise responses will demonstrate your ability to communicate professionally, whether in person or over the phone.
✨Demonstrate Your Organisational Skills
This role requires a proactive and organised approach. Be ready to discuss how you've managed multiple tasks in a fast-paced environment. Use specific examples to illustrate your ability to prioritise effectively and maintain accuracy, especially when handling documentation and logistics.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to their ongoing success.