Mentor Support Worker. Job in Birmingham Education & Training Jobs

My client is a well-established provider of high-quality care to young people (aged 16 to 18), offering Supported Living accommodation. The role involves working directly with young people who may have experienced trauma, family breakdowns, or care leaving, helping them to develop social skills, access education, training, and employment.

In return for hard work and commitment, you can expect competitive pay and conditions, a range of benefits, a high-quality induction, and ongoing training and development.

The Support Worker will be responsible for:

• Leading, supervising, and supporting a team of support workers, providing guidance, mentoring, and regular supervision.
• Managing staffing rotas, ensuring adequate coverage and maintaining service quality.
• Participating in recruitment, training, and development of support staff.
• Acting as a role model, demonstrating best practices in supporting young people.
• Ensuring compliance with Ofsted requirements, including quality standards, safeguarding practices, and reporting.
• Participating in internal and external audits, implementing recommendations as needed.
• Maintaining up-to-date and accurate records, ensuring all documentation aligns with Ofsted and organisational policies.
• Supporting the Team Manager & Registered Manager in preparing for Ofsted inspections and maintaining high standards of care.
• Responding to safeguarding concerns promptly and appropriately.
• Working closely with the management team to review and implement safeguarding policies and procedures.
• Documenting and reporting incidents, accidents, and complaints, following all safeguarding protocols.
• Building positive relationships with young people, encouraging engagement with the service and participation in activities that promote personal growth and independence.
• Organising and supporting life skills programs and activities, focusing on education, employment, and social development.
• Collaborating with external partners, including schools, employers, and community services, to ensure young people are fully supported.

The ideal candidate will have:

• Experience working within Ofsted-regulated services, with knowledge of compliance requirements and inspection frameworks.
• Strong knowledge of safeguarding policies, risk assessments, and crisis management.
• Ability to manage challenging behaviours and work effectively with young people who may have complex needs (e.g., mental health issues, behavioural challenges, learning difficulties).
• Excellent verbal and written communication skills, with the ability to maintain accurate records and write reports.
• A commitment to promoting independence, inclusion, and positive outcomes for young people.

Our client offers job satisfaction, long-term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications, and a range of specially developed benefits:

• Competitive salary and pension scheme.
• Opportunities for professional development and training.
• Supportive and inclusive working environment.
• Well-being hours and your birthday off.

If you have the relevant experience and are based in the Stoke on Trent area and would like to learn more, please contact SaferHandSolutions and ask for Anna Ashley. Alternatively, submit your application for consideration.