At a Glance
- Tasks: Provide exceptional customer service and support to our valued clients.
- Company: Join a family-led, award-winning company with a supportive culture.
- Benefits: Enjoy a friendly work environment and opportunities for growth.
- Why this job: Be part of a thriving team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service and a passion for helping others.
- Other info: Great career progression opportunities in a dynamic workplace.
The predicted salary is between 28800 - 43200 £ per year.
Due to company growth, this is a fantastic opportunity for an experienced Customer Service professional to join a thriving team and company based in Stone, Staffordshire.
You will be working as part of an award winning, well-established, family led company, that offers and fosters a supportive and forward-thinking work culture.
Customer Service Advisor employer: Safer Hand Solutions Ltd
Contact Detail:
Safer Hand Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle tough situations with grace and professionalism.
✨Tip Number 3
Research the company culture. Since it’s a family-led business, let’s highlight our teamwork and community spirit in our conversations. It’ll resonate well!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that we’re genuinely interested in joining the team.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV.
Tailor Your Application: Make sure to tailor your application to the Customer Service Advisor role. Highlight your relevant experience and skills that match what we’re looking for. It shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and fluff – just tell us what we need to know about you!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and it helps us keep everything organised. Plus, you’ll get to see more about our amazing company culture!
How to prepare for a job interview at Safer Hand Solutions Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, culture, and what makes them unique in the customer service industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about challenging situations you've faced and how you resolved them. This will demonstrate your ability to handle real-life scenarios and align with the company's supportive work culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
✨Practice Active Listening
During the interview, make sure to listen carefully to the interviewer’s questions and comments. Responding thoughtfully will not only help you provide better answers but also create a positive rapport with the interviewer, which is key in a customer service role.