Customer Service Advisor

Customer Service Advisor

Full-Time 28800 - 43200 £ / year (est.) No home office possible
Go Premium
S

At a Glance

  • Tasks: Provide exceptional customer service and support to our valued clients.
  • Company: Join a family-led, award-winning company with a supportive culture.
  • Benefits: Enjoy a friendly work environment and opportunities for growth.
  • Why this job: Be part of a thriving team and make a real difference in customer satisfaction.
  • Qualifications: Experience in customer service and a passion for helping others.
  • Other info: Great career progression opportunities in a dynamic workplace.

The predicted salary is between 28800 - 43200 £ per year.

Due to company growth, this is a fantastic opportunity for an experienced Customer Service professional to join a thriving team and company based in Stone, Staffordshire.

You will be working as part of an award winning, well-established, family led company, that offers and fosters a supportive and forward-thinking work culture.

Customer Service Advisor employer: Safer Hand Solutions Ltd

Join a thriving, family-led company in Stone, Staffordshire, where you will be part of an award-winning team that values support and innovation. With a strong focus on employee growth and development, this role as a Customer Service Advisor offers a unique opportunity to contribute to a positive work culture while enjoying the benefits of a well-established organisation committed to your success.
S

Contact Detail:

Safer Hand Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by practising common customer service scenarios. We want to show how we handle tough situations with grace and professionalism.

✨Tip Number 3

Research the company culture. Since it’s a family-led business, let’s highlight our teamwork and community spirit in our conversations. It’ll resonate well!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that we’re genuinely interested in joining the team.

We think you need these skills to ace Customer Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Attention to Detail
Time Management
Empathy

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV.

Tailor Your Application: Make sure to tailor your application to the Customer Service Advisor role. Highlight your relevant experience and skills that match what we’re looking for. It shows us you’ve done your homework and are genuinely interested!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and fluff – just tell us what we need to know about you!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and it helps us keep everything organised. Plus, you’ll get to see more about our amazing company culture!

How to prepare for a job interview at Safer Hand Solutions Ltd

✨Know the Company Inside Out

Before your interview, take some time to research the company. Understand their values, culture, and what makes them unique in the customer service industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Customer Service Skills

Prepare specific examples from your past experiences that highlight your customer service skills. Think about challenging situations you've faced and how you resolved them. This will demonstrate your ability to handle real-life scenarios and align with the company's supportive work culture.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.

✨Practice Active Listening

During the interview, make sure to listen carefully to the interviewer’s questions and comments. Responding thoughtfully will not only help you provide better answers but also create a positive rapport with the interviewer, which is key in a customer service role.

Customer Service Advisor
Safer Hand Solutions Ltd
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>