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For Companies At a Glance
- Tasks: Repair vehicle glass and manage customer documentation with hands-on training.
- Company: Join Safelite, a leading auto glass company focused on career growth and work-life balance.
- Benefits: Enjoy competitive pay, paid training, and all necessary tools for success.
- Why this job: Gain valuable skills in a supportive environment while making a real impact on customers' lives.
- Qualifications: High School Diploma/GED and a valid driver's license required; no prior experience needed.
- Other info: Flexible hours and outdoor work in various weather conditions; safety and professionalism are key.
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
The Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required. Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience.
What You'll Get
- Competitive weekly base pay starting at £18.30/hour.
- Paid training and all the tools and resources you'll need to be successful.
What You'll Do
- Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
- Repair chips, cracks and other auto glass related issues on customer vehicles.
- Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
- Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.
- Safely and professionally operate a company fleet vehicle to and from customer locations.
- All other duties as assigned.
What You'll Need
- Education: High School Diploma/GED/Equivalent required.
- Valid state-issued driver's license required.
- On-the-job training/completion of Safelite SafeTech certification.
- The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.
- Flexibility with hours and days trained/worked, as workloads fluctuate.
- Comfort working outside in a variety of weather conditions.
- Present a professional appearance and wear personal protective equipment.
- Physical requirements: lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
Seasonal Repair Specialist employer: Safelite Auto Glass
Contact Detail:
Safelite Auto Glass Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Repair Specialist
✨Tip Number 1
Familiarise yourself with the Safelite Way of Fitting. Understanding their specific methods and values will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any experience you have with customer service or hands-on work. Even if it's not directly related to auto glass, showcasing your ability to communicate effectively and work with your hands can set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding hours and working conditions. Since this role requires adaptability, demonstrating your willingness to work in various weather conditions and schedules can make a positive impression.
✨Tip Number 4
Show enthusiasm for learning and development. Since Safelite offers paid training, expressing your eagerness to learn new skills and grow within the company can resonate well with the hiring team.
We think you need these skills to ace Seasonal Repair Specialist
Some tips for your application 🫡
Highlight Relevant Skills: Even if you don't meet every requirement, focus on your transferable skills. Emphasise any experience with customer service, mechanical tasks, or working in varying weather conditions.
Tailor Your CV: Make sure your CV reflects the specific responsibilities of the Seasonal Repair Specialist role. Include any relevant training or certifications, even if they are not directly related to auto glass repair.
Craft a Strong Cover Letter: Use your cover letter to express your enthusiasm for the position and the company. Mention why you want to work at Safelite and how you can contribute to their team, especially in terms of customer service and teamwork.
Prepare for Potential Questions: Think about common interview questions related to customer service and technical skills. Be ready to discuss how you would handle various scenarios, such as managing customer expectations during repairs.
How to prepare for a job interview at Safelite Auto Glass
✨Show Enthusiasm for Learning
Since the role involves a formal training programme, it's crucial to express your eagerness to learn. Highlight any past experiences where you've quickly picked up new skills or knowledge, especially in hands-on environments.
✨Demonstrate Flexibility
The job requires flexibility with hours and working conditions. Be prepared to discuss your availability and willingness to adapt to changing workloads, as this will show that you're a team player ready to meet the company's needs.
✨Highlight Safety Awareness
Given the physical nature of the job and the need to operate company vehicles, emphasise your commitment to safety. Share any relevant experiences where you followed safety protocols or maintained a clean working environment.
✨Prepare for Customer Interaction
As you'll be managing customer documentation and communication, think about how you can demonstrate strong interpersonal skills. Prepare examples of how you've successfully interacted with customers in previous roles, showcasing your professionalism and communication abilities.
