At a Glance
- Tasks: Own and optimise our ERP system and Microsoft 365 for internal users.
- Company: Join Safehinge Primera, a fast-growing company making a real difference in people's lives.
- Benefits: Competitive salary, profit share, enhanced leave, and career growth opportunities.
- Other info: Dynamic work environment with a commitment to inclusivity and collaboration.
- Why this job: Be part of a team that designs innovative products to improve lives in challenging environments.
- Qualifications: Experience with ERP systems, Microsoft 365, and strong troubleshooting skills required.
The predicted salary is between 50000 - 50000 € per year.
Location: Glasgow (Hybrid – 3 days in office)
Department: IT/Quality
Who we are: At Safehinge Primera we have a clear purpose; Together we design for good. We help protect people through vulnerable times. We envisage, design and deliver innovative products, which dramatically improve peoples’ lives in challenging environments such as schools, hospitals and mental health facilities. Our designs make a positive difference. Over the years we have invested heavily in developing an award-winning range of lifesaving products for the education and demanding mental health sectors. Our products for mental health facilities solve the biggest patient suicide risks, and our products are unmatched globally. We’ve got a track record of success designing and delivering best in class products that improve lives. We have grown significantly in the last three years and our aim is to reach £30m of global revenue in the next three years and increase our impact; through profitable growth we can help more people through vulnerable times. We are a fast-growing company who continually set the bar high for ourselves. We’re committed to continuously raising the standard of the sectors in which we operate. We do this through hard work and commitment in a culture of collaboration, listening and understanding. Importantly we do this together, as a team.
Role Summary: The Digital Systems Engineer owns and supports our core business platforms, including our ERP system (Odoo Enterprise) and Microsoft 365 Business Premium. This is an internal role with real accountability for how systems operate day-to-day across all internal customers. You will be a key stakeholder in relation to Information Security and will work closely with the Information Security Engineer.
Key responsibilities:
- ERP & Business Systems Ownership
- Administer, support and optimise our ERP platform across core business processes
- Act as the internal owner for ERP configuration, data integrity, permissions and change control
- Work with external implementation partners where specialist input is required
- Support upgrades, testing and continuous improvement of ERP functionality
- Microsoft 365 & Workplace Technology
- Administer Microsoft 365 Business Premium including SharePoint, Exchange, Teams and Intune
- Manage user onboarding and offboarding, access controls and permissions
- Support collaboration, document management and endpoint management
- IT Operations & Infrastructure
- Manage and support endpoints, laptops, printers, networks, NAS and Ubiquiti infrastructure
- Provide Tier 2/3 IT support and resolve escalated technical issues
- Support backup, disaster recovery and restore testing
- Automation, Reporting & Improvement
- Automate workflows using Power Automate and related tools
- Support Power BI reporting and data flows where required
- Work directly with business users to deliver practical system improvements
- Governance & Documentation
- Own and maintain system documentation, SOPs and runbooks
- Manage the relationship with our managed service provider, including quarterly service reviews
- Ensure systems operate in line with ISO9001 and ISO27001 expectations
What you’ll bring: At Safehinge Primera we look for people who will add to our organisation and align with our Purpose and Values. Your experience, skills and competences will include:
- Experience working as the internal point of accountability (sysadmin) for ERP data, configuration, and change - working with external partners where required.
- Strong hands-on experience with Microsoft 365 administration
- Experience supporting hybrid environments (cloud and on-prem)
- Strong troubleshooting skills across applications, infrastructure and endpoints
- Comfortable working in an SME environment with real accountability and autonomy
- Degree in IT, Computer Science, Information Systems, or equivalent practical experience
- ERP implementation, upgrade or migration experience
- Automation, scripting or Power Platform experience
- Experience working in ISO9001 and ISO27001 environments
What we’ll offer:
- Competitive salary
- Discretionary profit share
- Annual leave increases with length of service
- EV/Cycle to Work Schemes
- Employee Assistance Programme
- Enhanced parental pay
- Enhanced sick pay
- Peer recognition programme
- Discounted gift cards
- The opportunity to develop and grow your career within a fast-growing SME
This is a full-time role and travelling to customer sites may be required. Please note that we’ve detailed the key responsibilities and output required from the role. As we’re a dynamic and fast-moving organisation, this is not a definitive summary and responsibilities may well change and evolve over time. At Safehinge Primera, we’re more about team than title. We welcome applications from all sections of the community and people from all backgrounds. We're committed to building an inclusive workplace that promotes and values differences, where everyone from any background can do their best work.
Application Deadline: 5th May 2026
Job Types: Full-time, Permanent
Salary: Up to £50,000 per year
Digital Systems Engineer employer: Safehinge Primera
At Safehinge Primera, we pride ourselves on being an exceptional employer, offering a collaborative and inclusive work culture that empowers our employees to make a meaningful impact in the lives of others. Located in Glasgow, our hybrid working model allows for flexibility while fostering professional growth through continuous learning opportunities and a commitment to innovation. With competitive salaries, generous benefits, and a focus on employee well-being, we are dedicated to supporting our team as we strive to reach new heights together.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Systems Engineer
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing how Safehinge Primera makes a difference in people's lives will show your genuine interest and help you stand out.
✨Tip Number 3
Practice your technical skills! For a Digital Systems Engineer role, brush up on ERP systems and Microsoft 365. Being able to demonstrate your expertise can really impress during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Digital Systems Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Digital Systems Engineer role. Highlight your hands-on experience with ERP systems and Microsoft 365, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about improving lives through technology. Share specific examples of how you've made a difference in previous roles, especially in IT or systems management.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention your troubleshooting skills and any experience you have with automation or scripting. We love candidates who can think on their feet and come up with practical solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Safehinge Primera!
How to prepare for a job interview at Safehinge Primera
✨Know Your Systems
Make sure you have a solid understanding of ERP systems, especially Odoo Enterprise, and Microsoft 365. Brush up on how these platforms work and be ready to discuss your hands-on experience with them. This will show that you're not just familiar with the tools but can also contribute to their optimisation.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past, particularly in hybrid environments. Highlight your troubleshooting skills and any specific instances where you resolved escalated problems. This will demonstrate your capability to handle the responsibilities of the role.
✨Understand Their Purpose
Familiarise yourself with Safehinge Primera's mission to design for good. Be ready to discuss how your values align with theirs and how you can contribute to improving lives through technology. This connection can set you apart from other candidates.
✨Be Ready for Collaboration
Since the role involves working closely with various teams, prepare to discuss your experience in collaborative environments. Share examples of how you've worked with others to achieve common goals, especially in relation to information security and system improvements.
