At a Glance
- Tasks: Be the go-to person for residents, ensuring a smooth and friendly experience.
- Company: Join a vibrant community-focused team in London.
- Benefits: Competitive pay, potential benefits after qualifying period, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in residents' lives while developing your management skills.
- Qualifications: Strong communication skills and a proactive attitude towards problem-solving.
The predicted salary is between 35000 - 45000 £ per year.
London, United Kingdom Posted on 11/18/2025
Key Responsibilities And Requirements
- Act as the primary point of contact (at the on site office) for residents, always delivering a courteous and efficient service.
- Keep a written note of and report any on site disturbance, suspected breach of lease and/or any other suspected criminal or undesirable behaviour as soon as practicable to the Managing Agent and/or the Police as appropriate.
- Supervise and keep secure any keys and fobs which may be held and ensure that they are correctly logged in and out in accordance with agreed procedures.
- Receive, keep safe and deliver registered mail, post and parcels for residents if delivered out of hours.
- Cooperate with residents when moving in and out of the development as required and when residents are having works done to their flats.
- Oversee and manage all contractors on site, ensuring they are performing as expected and report any issues promptly to the Managing Agent.
- Undertake small maintenance tasks such as changing defective light bulbs.
- Manage stock of consumables for landlord's areas.
- Inspect, on a daily basis, all internal and external common areas of the development including plant and electrical rooms, storage rooms, lifts & basement, to maintain quality and appearance of all communal areas and to ensure that the mechanical and electrical equipment is running as expected.
- Ensure that residential bins are presented and returned to their correct location before and after collection by the Council and checked on a daily basis and well maintained.
- Sweep all common parts, including the boiler toom, on a daily basis.
- Regular inspection and testing of the CCTV, Fire Alarm and Door Entry System to ensure they stay in working order.
- Regularly monitor the CCTV cameras for security purposes and save all footage relevant to any reported disturbance and/or suspected civil/criminal incident.
- Conduct daily inspections of each floor of each block of the development noting and reporting to the Managing Agent promptly any defects or other problems found.
- Ensure that fire exits and routes inside and outside the development are kept free of items at all material times, in accordance with the Clarewood Court Fire Policy.
How To Apply
Candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Experience & On Site Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Safehaventalent.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Safehaventalent? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Safehaventalent's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Resident Experience & On Site Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Resident Experience & On Site Manager role at Safehaventalent, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Safehaventalent
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Safehaventalent operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Safehaventalent. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Safehaventalent.
