Qualitative UX Researcher

Qualitative UX Researcher

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead UX research studies, analyze findings, and present actionable insights to clients.
  • Company: Join a top US UX Research firm that partners with prestigious tech brands.
  • Benefits: Enjoy flexible work options and the chance to impact major digital products.
  • Why this job: Be part of a human-centered design process that shapes user experiences across various platforms.
  • Qualifications: Experience in qualitative research and strong communication skills are essential.
  • Other info: Ideal for those passionate about UX and eager to drive impactful research.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Our client is a leading UX Research firm from the US. They help powerful brands many prestigious technology companies bring a human-centered design process to every product launched. They focus on user experience research to understand what people see, do, think, and feel when using websites, mobile applications, voice interfaces, wearables, and other digital products. The research studies are tailored to clients' unique needs to provide clear, actionable recommendations that generate strategic business results.

The qualified candidate will be responsible for:

● Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forward

● Leading UX research studies end-to-end, including:

○ Consulting on research methodology or project scope, as appropriate

○ Developing moderator guides

○ Consulting with clients on the development of prototypes for testing

○ Moderating remote and in-person user experience research studies or conducting interviews in field

○ Analyzing the research findings, delivering insights that address the stated research questions

○ Crafting recommendations in alignment with research findings for potential next steps in product development

○ Developing presentations (written deliverables and/or slide decks) to communicate findings and recommendations

○ Collaborating with clients to ensure the report meets their business needs

○ Presenting to client teams

● Exploring creative solutions to research challenges, such as providing recommendations to improve internal processes or establish best practices with our clients

● Continuing to develop your own research and consultative skills, leveraging these skills to create research experiences that our clients, participants, and colleagues love while delivering impactful results

● Keeping projects on schedule and within scope and budget

● Contributing to the knowledge library: documenting best practices and contributing your expertise to internal initiatives and learning experiences as appropriate.

We are seeking a candidate with substantial experience in the following areas:

● Hands-on experience conducting qualitative research, either in the UX

space or a related research field

● Leading consulting engagements with clients/stakeholders – either in research specifically or with a management consulting firm that uses analytical data to support conclusions

● Designing and writing discussion guides, screeners, test protocols, and final reports

● Using online/remote tools for conducting research (e.g., Zoom, WebEx, GoToMeeting, Google Meet, etc.)

● Conducting presentations with senior-level business managers and executives

● Demonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverables for clients, and 3) think creatively and solve problems.

● Ability to engage with business and research managers in Fortune 500 companies.

● Excellent written and verbal communication skills in English and local language

● Ability to work in a fast-paced deadline-driven environment, manage competing priorities, and be an independent problem-solver

● Presentation skills, including building slide decks and presenting results and recommendations to clients

● Undergraduate and/or advanced degree – preferably an educational background in Experimental Psychology, Cognitive Psychology, Human Factors, Human Computer Interaction, or other related discipline with a solid foundation in research-based design using qualitative methods

Qualitative UX Researcher employer: Safeguard Global Recruiting

Our client is an exceptional employer, offering a dynamic work culture that prioritizes collaboration and innovation in the field of UX research. Employees benefit from ongoing professional development opportunities, allowing them to enhance their skills while working with prestigious technology brands. Located in a vibrant area, the company fosters a supportive environment where creativity thrives, making it an ideal place for those seeking meaningful and impactful work.
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Contact Detail:

Safeguard Global Recruiting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Qualitative UX Researcher

✨Tip Number 1

Make sure to showcase your hands-on experience in qualitative research during networking events or informal meetups. Engaging with professionals in the UX field can help you build connections that may lead to job opportunities.

✨Tip Number 2

Consider creating a portfolio that highlights your previous UX research projects. Include case studies that demonstrate your ability to analyze findings and craft actionable recommendations, as this will set you apart from other candidates.

✨Tip Number 3

Stay updated on the latest trends and tools in UX research. Familiarize yourself with online platforms like Zoom and Google Meet, as well as emerging methodologies, to show your adaptability and commitment to continuous learning.

✨Tip Number 4

Practice your presentation skills by sharing your research insights with peers or at local meetups. Being able to effectively communicate your findings will be crucial when presenting to client teams in your future role.

We think you need these skills to ace Qualitative UX Researcher

Qualitative Research Methods
User Experience (UX) Research
Client Relationship Management
Consultative Guidance
Research Methodology Design
Moderator Guide Development
Prototype Testing Consultation
Remote Moderation Skills
Field Interviewing Techniques
Data Analysis and Insight Generation
Recommendation Crafting
Presentation Development
Collaboration with Clients
Creative Problem Solving
Project Management
Documentation of Best Practices
Experience with Online Research Tools (e.g., Zoom, WebEx)
Strong Written and Verbal Communication Skills
Ability to Work Independently
Deadline Management
Presentation Skills for Senior Executives
Educational Background in Psychology or Human-Computer Interaction

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your hands-on experience in qualitative research and any relevant consulting engagements. Emphasize your skills in designing discussion guides and conducting presentations, as these are crucial for the role.

Craft a Compelling Cover Letter: In your cover letter, showcase your understanding of user experience research and how it impacts product development. Mention specific projects where you've successfully led research studies and delivered actionable insights.

Showcase Your Communication Skills: Since excellent written and verbal communication skills are essential, ensure that your application materials are well-written and free of errors. Consider including examples of past presentations or reports you've created.

Highlight Problem-Solving Abilities: Demonstrate your ability to think creatively and solve problems by providing examples from your previous work. Discuss how you have navigated challenges in research projects and what innovative solutions you implemented.

How to prepare for a job interview at Safeguard Global Recruiting

✨Showcase Your Research Experience

Be prepared to discuss your hands-on experience in conducting qualitative research. Highlight specific projects where you led the research process, detailing your methodology and the outcomes achieved.

✨Demonstrate Client Engagement Skills

Since building trusted relationships with clients is crucial, share examples of how you've successfully consulted with clients in the past. Discuss how you provided guidance and implemented solutions that drove the research process forward.

✨Prepare for Presentation Scenarios

Expect to present your findings and recommendations during the interview. Practice creating slide decks and presenting insights clearly and confidently, as this will be a key part of the role.

✨Emphasize Problem-Solving Abilities

The ability to think creatively and solve problems is essential. Prepare to discuss challenges you've faced in previous research projects and how you overcame them, showcasing your independent problem-solving skills.

Qualitative UX Researcher
Safeguard Global Recruiting
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