Global Benefits Consultant

Our “work in any way” philosophy means tackling projects from the comfort of your couch, breaking up your day to run errands, or taking meetings from a cozy café in another country. At Safeguard Global, you have the flexibility to balance productivity with life’s moments while meeting your deadlines.

The role in a nutshell

As a Global Benefits Consultant, you’ll leverage your international benefits expertise. Your responsibilities will include:

• Analyzing clients’ requirements and creating customized solutions.
• Actively contributing to the design and implementation of effective benefits programs.
• Collaborating across teams and business lines to align with client needs and business objectives.

How you will make a difference:

• Resolve client escalations and actively work with clients to improve engagement.
• Support clients and internal teams to ensure the successful implementation of benefit plans.
• Provide training to the Global Benefits Team to ensure plans and changes are understood.
• Research and evaluate benefit programs and policies and stay up to date on trends and best practices.
• Advise clients and internal teams on regulatory compliance, ensuring adherence to global and country benefit regulations.
• Provide guidance and coaching to the benefits and HR teams on handling complex issues or inquiries.
• Responsible for developing and maintaining benefit processes and related documentation.
• Assist and support benefits projects using effective analytical skills to improve benefits offerings in line with business goals & financial objectives.
• Collaborate with internal teams and external partners to streamline our approach to the management of benefits.
• Participate in identifying and implementing process improvement opportunities.
• Manage assigned client base to ensure key metrics and SLAs are adhered to.
• Communicate complex information to educate clients’ employees on their benefit options and exclusions.
• Analyse and evaluate clients' needs based on their situation to determine the best benefit option.

What will make you stand out:

• 4+ years international benefits administration experience with a strong knowledge of country legislation and benefits design.
• 2+ years in a consultative client-facing role.
• Thorough understanding of benefits principles, practices and procedures.
• Proven track record of dealing with senior level executive leadership, up to and including C level.
• Exceptional communication skills with the ability to communicate complex concepts in a clear and concise manner.
• Multi-language skills a plus.
• High degree of success leading complex projects with documented plans to drive actions and achieve objectives.
• Aptitude for analytical thinking and creative solutions with strong decision-making skills.
• Ability to deal with and navigate through transitions and ambiguity to drive successful change initiatives.

We’re not bound by traditional ways of doing things. Yep, we enable global expansion without the risk for more than 1,500 clients, but what really sets us apart is our vibe. We’re a community of 900+ Guardians, spread out over 50+ countries, united by our dedication to a remote-first and flexible workforce.

Why become a Guardian:

• Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work.
• International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
• Human centred culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Next Steps:

Welcome to the future of work! At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

Safeguard Global builds adaptive solutions for organizations seeking to thrive in the global economy. Through a combination of workforce management data, technologies, services and market expertise, Safeguard Global enables success through smarter, more efficient global employee management, recruitment, payroll, onboarding, expense management and more.